Reviews
I scheduled an oil change.
I scheduled an oil change. The person who I worked with is Jason Floyd. He is very professional and courteous. He was transparent in his communication with me. In addition to the oil change, I needed a battery and rear brakes. I am satisfied with the work performed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cecil, Jason always goes the extra mile to make sure every guest feels informed and cared for. We’re so glad you’re pleased with the work and your experience, thank you for choosing Crown CDJR Chattanooga!
⭐️⭐️⭐️⭐️⭐️ Stacy was absolutely amazing!
⭐️⭐️⭐️⭐️⭐️ Stacy was absolutely amazing! She took her time and showed me everything I wanted to see, never rushing or pressuring me. She had great conversations with me and made the whole experience feel personal and genuine. Stacy is not your typical salesperson—she’s intuitive, professional, and truly cares about her customers. 100% excellent service! I’d recommend her to anyone looking for a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sam, Thank you for taking the time to share your experience! We’re thrilled to hear Stacy provided such a thoughtful, personalized, and pressure-free car-buying experience. Her professionalism and genuine care truly set her apart. We appreciate your recommendation and your trust in our team!
Very helpful and courteous.
Very helpful and courteous. Worked very well with me on my trade in. Made sure I was comfortable offering drinks and snacks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, Thank you for sharing your experience! We’re glad to hear our team provided courteous, attentive service and made your trade-in process comfortable and easy. We appreciate your trust in us!
Courtney Worley in service was awesome!
Courtney Worley in service was awesome!! Super Service!! She took interest in getting me scheduled and making sure my issues were taken care of. Thanks, Mark
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark, It’s wonderful to know Courtney’s professionalism and attention to detail ensured your service experience was smooth and complete. Thank you for choosing Crown CDJR Chattanooga.
Frank G.
Frank G. really went out of his way to help us find the right vehicle to purchase. His professionalism and knowledge of the vehicle we purchased is outstanding along with great customer service. And when you need additional services for your car he goes out of his way in making sure you get what you need. Frank deserves a pay raise. He really cares for his current and future clients; as do the entire sales team, sales management and finance team at the dealership. So when looking for a Fiat, Jeep or any other vehicle vehicle ask for Frank G., he’s your man. Thanks Frank👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ivy, Thank you for taking the time to share your outstanding experience! We’re thrilled to hear that Frank provided such knowledgeable, professional, and dedicated service throughout your purchase and follow-up care. He truly exemplifies our commitment to putting customers first, and we’ll be sure to share your kind words with him and our entire team.
Ryan Lawerance and the entire service team did an
Ryan Lawerance and the entire service team did an excellent job servicing my vehicle. His professional and kindness with customer service is outstanding. I really appreciate Ryan for he goes out of his way for you, thank you Ryan.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re thrilled to know his professionalism, kindness, and dedication made such a positive impact on your visit. We truly appreciate your trust and your thoughtful feedback.
I just moved to the State of Tennessee, and I have taken
I just moved to the State of Tennessee, and I have taken my Jeep for service to Crown Jeep/Dealership for service, so far it has been a very good experience, and mainly it has to do with my Service Advisor (Jason Floyd), he has been the difference between an average experience and an above and beyond expectations one.. He is very attentive to my needs and extremely resourceful and knowledgeable. I will continue to take my Jeep to Crown and recommend Crown/Dealership to the people I know. Keep up the excellent job! A very satisfied customer, Osvaldo J. Sanchez
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Osvaldo, Welcome to Tennessee, and thank you for choosing Crown CDJR Chattanooga! We’re so happy to hear that Jason has made your service visits such a great experience. He truly goes above and beyond for our guests, and your recognition means a lot. We appreciate your loyalty and recommendation!
My service tech Ryan Lawrence did a great job.
My service tech Ryan Lawrence did a great job. This is the second time I've worked with him and. It has always been a excellent. Experience. He is very knowledgeable and explains everything in great detail and has always answered all my questions and conserves. This is my second vehicle with this dealership and I have never had any complaints.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jeffrey, It’s wonderful to know that Ryan Lawrence continues to make every visit a great experience. His thorough explanations, patience, and attention to your questions show just how much he cares about each guest. We’re grateful for your loyalty and thrilled that you’ve trusted us with multiple vehicles, thank you for your kind words and continued support!
Jason Floyd did an exceptional job of explaining the
Jason Floyd did an exceptional job of explaining the service and printing out our maintenance contracts.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jennie, We’re so happy to hear Jason Floyd made everything easy to understand and even printed your maintenance contracts for you. Clear info and a smooth visit, that’s what we love to provide. Thanks for choosing Crown CDJR Chattanooga!
Jason Floyd in the service department was excellent.
Jason Floyd in the service department was excellent. He was very helpful in explaining everything that was preformed on our car and what we would need in the future. It’s nice to have a smiling face at the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pete, We’re delighted to hear that Jason provided excellent service and took the time to explain all the work performed on your vehicle, as well as future maintenance needs. His professionalism and positive attitude make him a valued member of our team. We truly appreciate your kind words and look forward to serving you again!