Skip to main content

Crown Chrysler Dodge Jeep RAM FIAT

(849 reviews)
2025 state dealer award
View 26 awards
2025 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Reviews

(849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Chrysler Dodge Jeep RAM FIAT from DealerRater.

Want to share your experience with this dealership?

Write a review

Ryan Lawrence is the best

I’ve been taking my Ram to Crown since new and always receive excellent service. Ryan Lawrence has taken care of me the last few times and for future visits I will always ask for him. This guy does a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Charlie, Thank you for your positive review! We are honored that you continuously confide in us with your automotive needs, and we are glad that Ryan consistently provides you with top-notch service. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

My service writter Jason Floyd did an excellent jo

I was well pleased with my visit to your dealership and the service I received. My service writer was very nice and courteous. Jason Floyd was helpful. He made sure my car was repaired and done right. I highly recommend your dealership to others and if I need later service I would definitely bring my car back to your dealership. Thank you again Jason job well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Raymond, Thank you for your excellent review and recommendation! Your safety and satisfaction are our utmost priorities, and we are glad that Jason could get you automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

10/10

I have been coming to this dealership for years 10/10. Big thank you to Gregg. I don’t see your picture below but here’s your rating ⭐️⭐️⭐️⭐️⭐️.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Nicole, Thank you very much for leaving Gregg this 5-star review! He will be honored to hear of your kind words. We are glad to hear that Gregg consistently takes great care of you and your automotive needs. We appreciate your continued business with us here at Crown Chrysler Jeep Dodge Ram Chattanooga. Please do not hesitate to let us know how we may be of further service to you.

Looking

Went there to look at a couple of trucks that I saw online, Chris Schrader was very helpful showing me the two trucks. Would recommend Chris to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bob, Thank you so much for sharing the positive experience you had here at Crown Chrysler Jeep Dodge Ram Chattanooga with Chris and for your recommendation! We are glad to hear that Chris could provide you with top notch service. We look forward to the opportunity to work with you in the future when the time comes. Please drive safely and do not hesitate to let us know how we may be of further service to you.

I have nothing else to say except I was SATISFIED

Just sending a shout OUT to Mr Ryan Lawrence for being so Caring and Understanding when I could not explain the problem in detail Mr Lawrence took his time to listen and not brush me off Mr Ryan Lawrence kept me informed on the work being done on my RAM If this world had people like Mr Ryan that would just listen to a customer it will be such a flow of smiles and satisfaction Thank U again Mr Ryan Lawrence I was bless to have you U on my side Remember How Bless You Are

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Terry, We greatly appreciate you for leaving Ryan this stellar review! We are glad to hear that Ryan took amazing care of you and your automotive needs. We are pleased to know that he was so caring and understanding with you during your service visit here at Crown Chrysler Jeep Dodge Ram Chattanooga. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

I broke my Dodge truck in to get service on air su

I was very satisfied with Greg Norris helping me to decide what I should do on my truck and he was very very helpful and I thank him very much and just keep up the good work Greg

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Willie, Providing quality and efficient service is so important to us here at Crown Chrysler Jeep Dodge Ram Chattanooga and we are glad that Greg's efforts could meet your satisfaction! We are thrilled to know that he was very helpful in helping you decide on what services you wanted done on your Dodge truck. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Got car serviced. Everything was great. Amazing!!!

Great service as always! Jason Floyd is on point! Thanks Jason! I always get my Dodge Challenger serviced at Crown Chattanooga. They do me right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Terence, We greatly appreciate you taking the time to leave Jason this terrific review! We are thrilled to hear that Jason took great care of you and your automotive needs. We are honored by your continued business with us here at Crown Chrysler Jeep Dodge Ram Chattanooga. We look forward to continue serving you and your future automotive needs for many years to come.

Best Dealership

I highly recommend Crown Dealership. Jason Floyd took care of my vehicle with excellence. I was treated well as I waited for my vehicle. I was offered coffee and snacks. My wait time was less than what I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Gwendolyn, Thank you for choosing Crown Chrysler Jeep Dodge Ram Chattanooga and for this 5-star review and recommendation! We are delighted to hear that Jason took excellent care of you and could get your automotive needs taken care of in a timely manner. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Great service and a loaner car. The communication

Service was great. Loaner car was provided. The communication and flexibility with the drop off and pick up was great. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bob, We are grateful for you leaving us this positive review and recommendation! We are happy to hear that our team took great care of you and your automotive needs. We are pleased to know that they communicated well with you during the drop off and pick up. Please do not hesitate to let us know how we may be of further service to you.

Great Technician equal Great Service.

Jason Floyd was my Service Technician. He kept in touch, explained all recommendations, what was necessary now and what could wait for a bit. He was not pushy nor did he appear to be rushed. He is an asset to the company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Karen, Providing quality and efficient service is so important to us here at Crown Chrysler Jeep Dodge Ram Chattanooga and we are glad that Jason's efforts could meet your satisfaction! We are pleased to hear that he explained what needed to be serviced and what could wait. We hope to see you again when the time comes for your next service.