Reviews
Stacey at crown went out of her way to make sure I was
Stacey at crown went out of her way to make sure I was happy with the outcome of my 2011 Dodge Ram.she went over everything with me and explained everything I ask. I will and Tell everyone that ready to buy a vehicle to go to crown and ask for Stacey.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Allen, Congratulations on your brand new 2011 Dodge RAM and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear Stacey showed you how much we value our customers. We look forward to the next opportunity to serve your vehicle needs again.
My contact at the dealership was Addisan Clementson.
My contact at the dealership was Addisan Clementson. She was very professional, respectful and answered all communication in a timely fashion. I will definitely use her in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Addisan took such great care of you. Enjoy your new vehicle and we look forward to the next opportunity to serve your vehicle needs again.
Overall very good experience.
Overall very good experience. Lee was great and the sales team treated me with respect. You earned my vote as one of the best dealers in town!!! Thanks for a great experience thus far!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dale, Thank you for sharing your wonderful review! It is always our goal to ensure our guest's experience is as pleasant as possible, and we are glad that Lee provided you with top-notch service. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!
Courtney Worley was who assisted me.
Courtney Worley was who assisted me. She was amazing. Very friendly and helpful. She made my wait and visit a great experience. Thank her so much!! Roxanna Thompson
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roxanna, Thank you for leaving Courtney this wonderful review! We are so glad that Courtney was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Take care!
Bought our gladiator at crown last April, brought in in
Bought our gladiator at crown last April, brought in in for our 2nd free oil change and tire rotation, the dealership is top notch, clean, friendly, reliable, and very helpful . Ryan Lawrence was my service representative, he had me in and out in 40 minutes and had a great waiting area with refreshments .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Arney, thank you for your kind review! Offering quality and efficient service is so important to us, and we are glad that Ryan provided you with nothing less. It is our pleasure to serve you and your Gladiator's needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Ryan Lawrence immediately signed my car in and took it
Ryan Lawrence immediately signed my car in and took it back for service. The work was completed within the promised time. Everyone was kind and courteous and the hot chocolate was great as always. thank you all and see you in October.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, Thank you for taking the time to share your experience with us. We are pleased to know that Ryan has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.
Excellent service.
Excellent service. Patricia Neal took care of everything. Everything completely timely and accurate and as agreed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tim, Thank you for your very kind review. We are delighted to hear that your experiences with Patricia has been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service.
I am a repeat customer and have dealt with these folks
I am a repeat customer and have dealt with these folks since 2018. I just bought my 2nd Jeep grand cherokee and couldn't be happier with the process. Stacey Mcneely Yes? A terrific sales associate and went far above and beyond. The entire staff. Works together so well and the process wa breeze. Hi highly recommend this establishment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeff, We appreciate you for leaving Stacy this phenomenal review and recommendation! We are delighted to know that she is terrific, went far above/beyond for you and made the process a breeze. We look forward to working with you again in the future when the time comes. We sincerely congratulate you on your new Jeep Grand Cherokee- behalf of the entire Crown Chrysler Dodge Jeep Ram of Chattanooga team!
Very professional.
Very professional. Listened to our wants and found what we wanted and didn’t try to put us on anything else
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ty, Thank you for your time and feedback. We are pleased to hear your vehicle services with our team was so exceptional. We look forward to the next opportunity to serve your needs again.
Was a great person and got the job done.
Was a great person and got the job done. I would recommend her what any service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ragnar, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Thank you for your recommendation and we look forward to seeing you again when it is time for your next service.