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Allen Samuels Chrysler Dodge Jeep

(801 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award

Reviews

(801 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep from DealerRater.

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The service was great I will highly recommend anyone to

The service was great I will highly recommend anyone to Allen Samuel’s dealership for services!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Awesome Awesome Awesome Awesome Awesome Awesome Awesome

Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a review! Come by anytime!

Collin Tieben service specialist was a commensurate

Collin Tieben service specialist was a commensurate professional. Because of him I rate a 5 star

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I really trust Allen Samuels in Waco to do the routine

I really trust Allen Samuels in Waco to do the routine maintenance on my 2021 Ram truck. Everything was done correctly and they always pay attention to details such as re-setting my oil change monitor in my instrument cluster. They always include me in their maintenance specials which I really appreciate. You can trust your service needs to the fine folks at Allen Samuels Dodge-Jeep-Chrysler-Ram

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great supply of vehicles with a knowledgeable, welcoming,

Great supply of vehicles with a knowledgeable, welcoming, and accommodating staff. We love our new van!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I was treated like I was the most important person in

I was treated like I was the most important person in Waco. The technician knew me from previous visits and prepared my vehicle for service. Her calming demeanor made for a pleasant experience at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I always feel at home whenever I visit the dealership.

I always feel at home whenever I visit the dealership. The GM & Service Manager are the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience working with AJ.

Great experience working with AJ. worked with him before. Every thing was good.will recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The sales person Shawn Etienne was outstanding and

The sales person Shawn Etienne was outstanding and knowledgeable. Everyone I was in contact with were friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ramon was all smiles and so helpful!

Ramon was all smiles and so helpful! He did not waste time and brought trucks to the front quickly for us to review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.