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Allen Samuels Chrysler Dodge Jeep

(801 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award

Reviews

(801 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep from DealerRater.

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Awesome experience all the way through!

Awesome experience all the way through!! I appreciate all of the staff from sales to finance! Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your appreciation for everyone from sales to finance means a lot to us. We look forward to serving you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

Allen Samuels DCJ is a wonderful dealership.

Allen Samuels DCJ is a wonderful dealership. The sales and service department provide top-notch service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback, Lauren! We're thrilled to hear you had such a great experience with our sales and service teams. Your satisfaction is our priority, and we look forward to serving you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

Exceptional.

Exceptional. We had a few hiccups but they made it better every step of the way Jose and Ramon went above and beyond and Leslie did not fall short in any way. Everyone we passed even those not involved in our sell was friendly and asked if we needed anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your exceptional experience. Jose, Ramon, and Leslie truly exemplify our commitment to customer service. It's great to know that our team made your journey smoother. We appreciate your kind words and support! Ted Teague, General Manager, Cell # 254-715-6909

The entire experience of my purchase of the Wagoneer was

The entire experience of my purchase of the Wagoneer was wonderful. From my salesman, Jaime, to the finance manager, and even employees that were not involved in my purchase, everyone was professional, courteous, and went above-and-beyond to ensure my experience was nothing but great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Lauren! We're thrilled to hear you had such a fantastic experience with our team. It's great to know that Jaime and everyone else made your Wagoneer purchase memorable. Your satisfaction is our priority, and we appreciate your kind words! Ted Teague, General Manager, Cell # 254-715-6909

Everyone was totally committed to making sure we were

Everyone was totally committed to making sure we were completely satisfied. Would definitely buy from there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you had such a positive experience! Our team's dedication to customer satisfaction is our top priority. We look forward to serving you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

Octavius was great to deal with!

Octavius was great to deal with! Very respectful and thorough. He helped with all our questions and pushed to get us a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback! We’re thrilled to hear Octavius provided such great service and helped you find a good deal. Your satisfaction is our priority, and we appreciate you sharing your experience! Ted Teague, General Manager, Cell # 254-715-6909

The dealership was accommodating in ordering a new Jeep

The dealership was accommodating in ordering a new Jeep for me. Cole was very knowledgeable. It was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a great experience ordering your new Jeep. Cole’s expertise truly makes a difference. Enjoy your new ride, and we look forward to seeing you again!

Everyone was friendly and professional.

Everyone was friendly and professional. Any and all questions were answered. After first visit I knew I would by my new Ram 1500 here. Follow ups from staff was timely and courteous. I plan on working with dealership at least 8 years or 85,000 miles to keep my Ram in top shop and reliable to drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We're thrilled to hear about your positive experience with us and that you're enjoying your new Ram 1500. We look forward to continuing to provide you with excellent service for many years to come. Ted Teague, General Manager, Cell # 254-715-6909

Very helpful and able to get our family the vehicle we

Very helpful and able to get our family the vehicle we wanted. Staff was very friendly in fixing the issues. Service took a little longer than expected. Very happy with everything overall! Langdon was very helpful!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your experience with us! We're thrilled to hear that Langdon was able to assist you in getting the vehicle you wanted and that you were happy with the service overall. We appreciate your feedback and hope to see you again soon! Ted Teague, General Manager, Cell # 254-715-6909

Great customer service and made the whole sales process

Great customer service and made the whole sales process easy! Couldn’t ask for anymore

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Veronica, thank you for your kind words! We are thrilled to hear that you had a positive experience with our customer service team. Making the sales process easy for our customers is always a top priority for us. We appreciate your feedback and hope to serve you again in the future! Ted Teague, General Manager, Cell # 254-715-6909