Performance Toyota Bountiful

I purchased a used vehicle from TB over the weekend, and it's rare I will give anyone a review unless the service was really good or really bad. In this case, TB was REALLY GOOD! I was pleasantly surprised at how personable and upfront my sales person was, not one of those hotshot high-pressure salesmen that everyone hates. The process was relatively smooth and I was out the door in less than three hours which I appreciate - no one likes sitting at a dealership for a whole day just to buy a car so that was nice. They got me better financing interest rate than I had already lined up when I got to the dealership. The vehicle itself was immaculate, they did an excellent job of cleaning it and making sure it was ready to rock-n-roll when I bought it. I will most definitely work with these guys again when I am in the market for another vehicle. I highly recommend them to anyone who is sick of the old-school automotive sales tactics, it was a welcome change working with Toyota Bountiful. Thanks again!

Everyone was very nice!! Anthony Aguallo is the best salesman I have ever worked with, he doesn't pressure you in any way, and he is straight up honest about everything.

Tyson Bengtzen was incredible. He fulfilled every single request I had and worked until I had found a vehicle that matched all of my requirements. Troy Bennett also worked to make sure my financing was very manageable. I couldn't be more pleased with the level of customer service. I highly recommend Performance Bountiful and will definitely work with Troy Bennett and Tyson Bengtzen when I am looking for a vehicle again! Literally, THE Best car-buying experience I've had.

It was like pulling teeth to get this situation straightened out. The contract wasnt done right and was not gone over at the time of closing. Everytime we have bought a new car it has been.This includes the two previous purchases we made at toyota of bountiful. This deal gave a bad feeling in the gut. will not ever buy another car from Toyota of bountiful

Tyson at Toyota bountiful listened to everything I wanted in a car and gave me just that. He took the time to get to know us and helped us find the car we were looking for! Everyone at the dealership was so helpful and welcoming. I would reccomend this dealership to anyone! You won't be dissapointed.

We tried a few other dealerships but they were all too pushy and just wanted our money. Toyota Bountiful was awesome and nothing like the others. They worked with us for several months to find us the car we wanted at a price we could afford. They were not at all pushy and were very friendly. We would recommend them to friends and family and would go back ourselves if we needed another car. Thanks Toyota Bountiful and Tyson Bengtzen!

Service department is awesome. Buying a car was made simpler by the Finance Manager, Cameron. The salesperson was mentoring another and was not doing a good job of it, he was dismissive and uninformative. His service to us, the customer, was lacking tremendously. We discussed all of our issues with Cameron, and he apologized. By the time we picked up our car, the salesperson decided to become informative regarding the features of the car. Would not use this same salesperson again, mostly due to his treatment of his trainee, and his lack of follow through and disinterest. Do not believe this is the attitude of Toyota, and perhaps the salesperson was having a very busy, or day full of events we had no idea about. Would still go back to Toyota Bountiful, and would recommend to friends.

I had a car I was looking for at the dealership. Everyone was friendly and willing to help, and soon found the car I was interested in. Jose, Cameron, and Weston were all great to work with. Excellent customer service, and very willing to help you.

Well I had Todd Sowell. He made sure he did everything he could to make my car buying experience was perfect. He let me test drive a few cars to see which one I liked the most. He did everything in his power to get me the perfect car. He was very polite and I felt very welcome in your dealership. I ended up buying a 2010 Dodge Caliber and it is perfect! I love it! Thank you so much Todd for everything you did! I love my car!

From start to finish not one thing went right. 1. They had to ship the vehicle from another dealership I waited a week and half to get the vehicle and it was delivered to me without my one "deal breaker" 2. They tried not once but twice to get me to accept a much lower quality vehicle for the same price I agreed to pay for the higher quality vehicle I thought I was getting. Then they tried to get me to pay more for a vehicle that did have everything I originally asked for. 3.When they finally did find the correct vehicle they moved the lift and tires I ordered from the "wrong" vehicle to my vehicle. (I was later told by their service manager that this should never had been done and a new lift should have been ordered for the new vehicle) 4. Once I did get the right vehicle with all the correct options I requested I drove it for 3 days before a bolt on the drivers side front wheel fell out because when they were switching the lift someone forgot to tighten the bolt correctly. Very lucky for me I was backing out of my driveway when I found it rather than driving on the road. 5. When they came to fix it they brought the wrong bolt and had to borrow my rental car they brought to me so they could go get the right one 6.The sales people promised to call me back and never did. 7.After telling me they wouldn't they sent me a bill for the first "wrong" vehicle 8.They told me they were going to give me a polysteel kit and never did 9. They were supposed to mail me my license plates but mailed them to the dealership instead. 10.My license plates were supposed to be Arches and I got Skier Not one department spoke to another. No one knew what anyone else had already done. Every sales person I spoke to blamed everything on someone else. The General Manager was more helpful than the sales people but I walked away feeling like he didn't care much how bad his dealership messed up. The experience was so bad I actually took the time to write a long letter to Toyota and mailed it to their complaints office in CA. and I took the time to write reviews and fill out all the surveys they sent me. This is saying something since I am not usually the type to fill out the surveys or write a letter unless the experience was amazing and I want to give kudos to someone.