Reviews
New Cherokee
Purchased a new 2020 Jeep Cherokee. The staff was knowledgeable and courteous. The sales rep Ryan Dowden was very helpful thru the process, after the purchase he spent time explaining the bells and whistles, of the controls.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience at Shorkey North Hills
Experienced somewhat of a vehicle emergency and was very pleased t be referred to Marco at Shorkey by a neighbor. I was able to locate my preferred vehicle in their inventory on line and Marco and his associates at the dealership took care of the rest in an efficient and professional manner, putting me completely at ease and comfortable,(literally , with massage chair, lunch, TV and beverage !). Everyone went out of the way to be friendly greet me and meet my needs , this is really significant when you are a woman and a senior citizen. The really important point is that I got a really great deal on the vehicle of my choice , detailed and ready for me to drive away in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
I was shopping online for a used Chevy Cruze and came across one that was located at this Jim Shorkey location. I had the pleasure of working with George Barnes who helped make my first car buying experience a seamless one. He was kind and personable, and took the time to make sure I was satisfied with the vehicle before signing. The car was missing floor mats and George compensated me towards the purchase of new mats. Customer satisfaction is number one at this dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No pressure in buying.
Very knowledgeable about the truck I bought. Very good person and no pressure for buying the truck. Gave me a great trade value for my old truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales experience - Marco and Mike
Marco and Mike made the sales experience was very pleasurable. They took time to help us find the right Grand Cherokee Limited. The sales offer was very reasonable- gave a fair trade value. I did not have to negotiate. Overall very satisfied. We will recommend both of them to our friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the awesome feedback! We are so happy to hear you enjoyed your experience.
Great Experience
I’ve always wanted a grand Cherokee and knew going to the dealer what I wanted. Marco worked with to make sure I found the perfect one with everything I wanted. He was very knowledgeable and explained everything throughly. I cannot thank him enough for working with me , definitely a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim Shorkey Chrysler Jeep dodge ram
George Barnes took his time with my boyfriend and myself on choosing a certified used vehicle. He was very professional and personable. George wanted to help us rather then other dealerships who just want to make a sale and not care about the potential buyer. I fully recommend Jim Shorkey Chrysler Jeep Dodge Ram on Mcknight Road and most definitely ask for George Barnes. Hands down one of the best cars salesmen there is.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the awesome feedback! We really appricaite it!
great service
I was their to look at a 2015 Chrysler 200. The sales man did his job exceptional and went above and beyond to meet my needs. I'm very satisfied with the customer service and buying experience from this dealership. Good job Jim Shorkey
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the awesome feedback!
2013 Kia Sorento
Sales team is great! I love my new car! Because of Marissa from financing negotiations with the bank, I was able to lower my down payment, so I would have enough to get car insurance. Bryan from accounting, gave me copies and instructions of the the documents I needed for my Kia. I was just bummed I didn't get to take a picture with Sarah and Ryan from the sales team with my new Kia Sorento. They were super busy and short staffed that day. It was very thoughtful of Ryan to add me to his personal FB page. I just posted a picture of my new ride and tagged him and Jim Shorkey business page in on the post with Ryan's clever hashtag, "BuyinfromRyan". P.S. Everybody in my life has gotten a vehicle from this dealership, which includes my father, my friend Rory that brought me up yesterday, my friend Alex, who took me the first time I started car searching with Sarah. I hope my post refers them more business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Experts in their products
I dealt with Marco, a young but highly trained salesman. He knew everything about the car I wanted to buy, explained everything about the car during my purchase, and lastly worked to get me a really good deal on a new Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase