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Cannon Honda

(42 reviews)

Reviews

(42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Eric was very delightful!

Eric was very delightful!! And will most definitely be back again!! Keep up the good job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shelby Bailey always surrenders great assistance whenever

Shelby Bailey always surrenders great assistance whenever I take my Honda to get serviced. I love CANNON of Vicksburg!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David was an outstanding salesman!

David was an outstanding salesman!! He was friendly, attentive, and very professional, sending ALL of my friends to get a great deal!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience all around!

Great experience all around! To me, the service department deserves a raving review. Clay, the service manager, is always willing to help and easy to talk to, and always available to talk to when I ask for him. The girls out front are also great. Cannon has fixed my F150 multiple times in a timely manner and has had no further issues. I would recommend this service department over all others in Vicksburg. The only place in town that I would let work on mine or my wife's car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I bought my mom a car here in July,2021. The salesperson...

I bought my mom a car here in July,2021. The salesperson was very nice at the time. Cannon only supplied 1 Fob with a promise of the other being provided in Sept (8 weeks or less) It is now Feb 2022 and not only has that not been provided, 'runaround' and excuses are the word of the day. The salesperson responds 'sometimes' but the answer is "I was unable to find anything out today" , we "have some but didn't send enough for every customer". Today he told me to call Honda directly. My position is: Cannon sold the car to (my mom) the consumer. The salesperson got paid for selling the car. That makes him and Cannon responsible to the purchaser. The suggestion I call Honda instead of this dealership taking responsibility is ludicrous HOWEVER I have no problem consulting whomever is necessary to finish this. I did call Cannon and Ashley sent me to the Sales Manager at my request. No one ever answered. I then dialed the New Car Sales line.....18 rings later there was no answer. Obviously customer service isn't the rule of the day here. I should also note I live in another state. Checking with Honda dealers here, there IS a shortage of vehicles however they have 2 Fobs ...so perhaps Cannon could give my mom the one she paid for 7 months ago and let another person wait ??? The 2 star rating is for 'after the sale' . There was also an issue getting her name spelled correctly on the Bill of Sale and Title however that was resolved. Should never have been an issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service department at Canon Honda Vicksburg give pool...

The service department at Canon Honda Vicksburg give pool search my Dodge Journey been there 34 days and i call them every week and all i get it will be erady at the end of the week and then say the guy is out town so i went out there on this monday and the part was still in the box the transmission had never Bend take out of my vehicle the service manager say I'm sorry I apologize I'll have it fixed this week I will call you every day they are doing something on your vehicle never will take my vehicle back to Cannon Honda my name is Theo McCoy

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Consumer response

The service manager c a n n o n Honda told lies ever day that they was working in my dodge journey i went to the dealership on monday they had not even taken the transmission out of my vehicle but when i call they would say it will be ready the next day its been there for 34 dsys an still dont have it i had to rent a car for two weeks before they decied to let me have a a vehicle and it was in bad shape could not pull a hill

Shawn Bradley made sure I was happy. He made sure I got...

Shawn Bradley made sure I was happy. He made sure I got want I want it. I love my car. Thank you Shawn and Honda in Vicksburg,Ms

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Haley Jones was an excellent salesperson. She has a great...

Haley Jones was an excellent salesperson. She has a great personality abd is very knowledge. A privilege to do business with. Great salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Rhagi White was wonderful and was very helpful throughout...

Rhagi White was wonderful and was very helpful throughout the entire process and helped me find my dream car. Thank you all so much again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cannon Honda of Vicksburg has exceptional customer...

Cannon Honda of Vicksburg has exceptional customer service. Everyone I spoke to was friendly and helpful to my buying needs. Mr. Charles Hamilton Went above and beyond. I was looking for one thing and he led me and my wife to the truck of our dreams! Along with the expertise of the financial manager, the entire process was a breeze and I am very happy with Cannon Honda of Vicksburg.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.