Reviews
Buying experience
Very good. Nice showroom. And friendly people's would buy again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change and Tire Rotation
The dealership was very accommodating and went above and beyond to make sure the car service was perfect and the waiting was enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service on 2004 Saturn Ion
The service was promptly done and I was given an update on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Accommodating for a recall
Needed a recall done while we were away for Thanksgiving. The maintenance facility said we could leave the car there for 10 days. Helpful! They are always helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service Department!!
I took my 2011 Kia Sportage into Phil Long Kia for service because I read the positive reviews online. I was not disappointed. Ty took care of my issues from the very beginning and called me several times to give me a status on my vehicle. After the electrical work was finished, Ty brought Brian, the mechanic that worked on my vehicle, down to the office to explain what he had done. Brian also gave me some pointers on how I could avoid this problem in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Always friendly, good service & trustworthy. Value coupon book great buy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mrs. Rose Bennett
I have always received great service for my vehicle and excellent customer service as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My ONLY dealership and service center!!!
Thanks for another perfect visit!!! Every time I visit to buy or just for service, they ALWAYS go above and beyond!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service, kind staff
I have been taking my vehicles to this facility for years. Very reliable. Staff is always friendly and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast and friendly
We were getting ready to head out of town for a long weekend and called and Phil Long Kia was able to get me in and out with a service that next day before our trip. Nothing beats peace of mind on the road when traveling.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase