Skip to main content

Phil Long Kia of Motor City

(485 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
New (877) 676-1055 (877) 676-1055
Used (888) 238-5831 (888) 238-5831
Service (888) 232-2941 (888) 232-2941

Reviews

(485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Long Kia of Motor City from DealerRater.

Want to share your experience with this dealership?

Write a review

Best customer service

I have been looking at getting a Kia Optima but am very picky on the trim and options. Tyler Tust has been looking high and low for exactly the model I want. He calls me a few times a week telling what he has found, i couldnt ask for a better salesman. I cant wait to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Amazing place to buy yor first car

Found Jodie to be very professional and knowledgeable about the Kia product and the car I was looking to buy! I would suggest Jodie and Signature Kia to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Amazing Service!!!

I will only take my kia here for any service and when I'm ready to trade my kia for a newer model I will go here. The service department pays attention to every last detail, gives you a full report, does not treat you like your stupid the explain in great detail and makes sure you know what's important and what can wait. They DO NOT fix anything without telling u what's wrong how much it costs and gets permission. The facility is beautiful warm and inviting. The waiting area is so comfortable and has great snacks for kids. The time flew by. Everyone is very sweet and courteous and above all helpful. The customer service is outstanding. Last but not least their prices are wonderful. You always believe that repairs even oil changes at a dealership would break the bank but not here. Very reasonable. I would recommend this dealer to anyone who wants quality work, great customer service, and reasonable prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

happy to help

looking for a new car, I spoke to Joe Thomas in regards to a Kia Forte. Joe was extremely helpful explaining all the options I could have and how those might benefit my lifestyle. He was patient and I felt very honest. I would recommend anyone to use this dealer based on that experience alone and when I am ready here soon I plan to call Joe back. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

service

great service. didn't wait long. playroom awesome for little ones.thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2016 Kia Sorento

Love my new 2016 Kia Sorento! Michalah, Mandi, and Karl were wonderful! Very friendly and made sure that all of our concerns with the new car were taken care of!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Michalah Clopton

Awesome girl Michalah Clopton, very funny and informational, it was a blast. Doug Hirdler

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Buying Experience

I was interested in the 2016 Kia Sorento and my sales consultant, Michalah Clopton was very helpful and knowledgable. She explained all the features of the new Sorento and let me take it on a long test drive. She was not high pressure, I had plenty of time to make my decision, and the next day I decided to lease the Sorento. Michahlah helped me get best price on my trade-in. I highly recommend Signature KIA of Colorado Springs (Motor City).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great sales experience

Michalah was the best. She worked to make sure all our questions were answered. She worked to get us the vehicle we wanted and was not high pressure at all. She also got us the best deal and financing. Best buying experience ever. Highly recommend Michalah !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

signature kia

Very quick and easy. Used my warranty and was advised of all repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No