Reviews
Great customer experience
Alberto German helped me with my car needs. I wanted an H-RV and he was very knowledgeable about that car. Very thoughtful and honest. The ease of the purchase and the great deal I got made me a very satisfied customer. Highly recommend Boch Honda West.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
squeezed my car in right away
I had a problem with my Accord's door - it wouldn't close all the way - and when I called, the service dept fit me in the same afternoon. My car couldn't be fixed that day - parts needed to be ordered - but I was pleased that they saw my car right away.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very good experience, very fair, one issue
The sales person was very good. John was honest, knowledgeable, true to his word. I felt very comfortable with him. The finance manager was great. The process was very good. I would definitely buy again and I would go back to John as my sales person. There was one issue and it had nothing to do with John. The car had a sulfur like smell in it when I picked it up. I suspected it was because they had just put a new sunroof in. John followed up for me and they did use a glue, that again I suspect was the reason for the smell. Otherwise, great job by your team and John in particular.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easiest car deal EVER :)
I found just the car I wanted, at the price I wanted and EVERYONE at Boch was as nice as could be. The most efficient, happiest and easiest car deal I've ever done. I'd recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional deal and customer service.
The best auto purchasing experience I have ever had, by far. Thank you very much for an easy transaction and the great service I received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
No hassles, no pressure. Alberto was courteous and professional. I came in looking to lease a vehicle and they were helpful in every aspect of the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We arrived stressed, and left happy...
Buying a car can be a very stressful experience. Boch Honda West has everything to ease that process. Helpful staff, free coffee, comfortable and clean waiting area, and a play room for the kids. We arrived stressed, and left happy...thanks Boch Honda West!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We arrived stressed, and left happy...
Buying a car can be a very stressful experience. Boch Honda West has everything to ease that process. Helpful staff, free coffee, comfortable and clean waiting area, and a play room for the kids. We arrived stressed, and left happy...thanks Boch Honda West!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership. No hassle purchase
Hassle free experience. Very professional and courteous. Showed me my options and did not push me into anything. All areas of the process went smooth. Easy to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful salesperson
The people I dealt with were very helpful and polite. The dealership was very neat and clean. Chris was a pleasant and courteous young man.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car