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Hendrick Kia of Cary

(700 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Kia of Cary from DealerRater.

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Working with Rich was such a great experience.

Working with Rich was such a great experience. He provided such a great customer service experience. I will come back to Hendricks just because of him and also how my son was treated when he purchased his

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gary, we are so happy to read such a great review about Hendrick Kia of Cary!

Rich was amazing.

Rich was amazing. He was very honest, transparent and bent over backwards to take good care of us. Highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Becky Cox, we are very happy we could provide you with a positive experience!

Rich was amazing.

Rich was amazing. He was such a pleasure to work with. If you go here you should ask for him. Worked tirelessly to get us a car. Outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Beckyc, thank you for your kind words and this wonderful review!

Best car buying experience ever.

Best car buying experience ever. Troy Smith was professional, knowledgeable and Very helpful with all questions asked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Brikartim, we really appreciate your feedback!

Jon Choi and Madeline made the process so easy!

Jon Choi and Madeline made the process so easy! We came from 1.5 hours away, majority of the deal completed over text. Really appreciate them making this an easy process! Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Megan, we really appreciate your feedback!

Jon was friendly and super helpful in helping us buy our

Jon was friendly and super helpful in helping us buy our brand new car this week!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Breah, we really appreciate your feedback!

Rich has been very helpful in helping me with my new car

Rich has been very helpful in helping me with my new car purchase. He is an awesome guy and very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

I recently had the pleasure of working with Jon Choi

I recently had the pleasure of working with Jon Choi while purchasing my new vehicle, and I couldn't be more satisfied with the experience. From start to finish, he demonstrated professionalism, honesty, and an impressive knowledge of the inventory. Unlike many salespeople, Jon took the time to understand my needs, patiently answered all of my questions, and never pressured me into making a decision. The process was smooth, transparent, and even enjoyable — something I didn’t think was possible when buying a car. Thanks to his guidance, I found the perfect car at a great price. If you're in the market for a vehicle and want someone who truly puts the customer first, I highly recommend Jon Choi at Hendricks automotive group. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hashtaginbnazty, we're glad you had such a wonderful experience with us!

If you are looking for your next car make sure to go see

If you are looking for your next car make sure to go see Justin Kirk at the pre own Kia store. You will have a great buying experience! He is funny, kind and goes the extra mile for each customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Cecipullen, we really appreciate your feedback!

I had an absolutely amazing experience working with

I had an absolutely amazing experience working with Trevan and Art — not once, but twice! Both times I purchased a car, they went above and beyond to make the process smooth, stress-free, and actually enjoyable. Their professionalism, honesty, and genuine care for the customer really stand out. I truly appreciate how they took the time to answer all my questions and made sure I was completely comfortable with everything. If you’re looking to buy a car, I can’t recommend Trevan and Art enough. They’re the best in the business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

J. Love, we're happy you found our staff to be so supportive during your experience here at Hendrick Kia of Cary!