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Mercedes-Benz of North Orlando

(790 reviews)
Visit Mercedes-Benz of North Orlando
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
New (877) 871-3236 (877) 871-3236
Used (877) 447-3944 (877) 447-3944
Service (877) 862-6180 (877) 862-6180

Reviews

(790 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of North Orlando from DealerRater.

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Excellent services,Everybody a true professional.

Thank you for treating us with Excellent services and making us feel right at home. Looking forward in doing business in the near future. Thank you Angel & Luz Rosado

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Since we entered the dealer we were approached by Mr...

Since we entered the dealer we were approached by Mr Miller with high level of professionalism, we got all of he options very quickly. In every moment of the transaction we felt relax and in a very friendly atmosphere, in fact we were looking for options to buy a car and was not a real plan to buy the car that day, we were looking with no hurry and that day we closed the deal and the ML350 was available for pick up in 2 days, we highly recommend the dealer and specially the sales man who worked with me Mr Miller, also during the tour for the dealer every body were very open and friendly, we are certainly highly satisfied with our deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Was looking to get a new Mercedes Sprinter. James was...

Was looking to get a new Mercedes Sprinter. James was extreamlly helpful on identifing the vehicle and options that I would need for a the custom coversion I am planning. James went as far as communicating with the company I plan to use for the conversion in Orlando (Ultimate Auto) When it become appartent that the options I needed were not available in any of the Sprinters at the Sanford location he quickly found what I needed out of state and got it to Orlando promptly. I am very happy with my purchase along with James asisstance and looking forward to my family vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Mercedes Benz GLK 350

My husband wanted a specific vehicle with all it had to offer and Mr James Bond of Mercedes Benz of Sanford made it happen. His professionalism and hardwork is outstanding. Driving off of the lot we were extremely happy with our purchase. The staff is extremely courteous and friendly as well. Thanks for the experience, we have already recommended your dealership to a very good friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I came into the dealership looking to trade my Lexus not...

I came into the dealership looking to trade my Lexus not knowing what I wanted. Syed sharif was very gracious and hospitable the moment we met. We discussed my needs and budget so he could give me some ideas of what I could afford and be happy with to suit my lifestyle. I never felt rushed or pressured. I happily bought a beautiful pre-certified?????????? ML 350 within one day from test driving. Since then, Syed has followed up almost weekly to be sure I was happy and satisfied. I will absolutely recommend him to all of my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great buying experience

Worked with Chi Chan via the internet to find that special car for my wife. This was the best auto purchase experience of my life. I shopped several Mercedes dealers in town and none come close to the professional and friendly service you will receive at Mercedes-Benz of Sanford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This was the best car shopping experience I have ever...

This was the best car shopping experience I have ever had. Chi was the most professional salesman and worked hard to get the perfect car for my wife. I not only bought a car for my wife,but the next day Chi helped with the purchase of a second car for my Sister-in-law.Run don't walk to Mercedes-Benz of Sanford if you need a car. New or Used they will help you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Amazing dealer!! Would gladly work with again! I flew in...

Amazing dealer!! Would gladly work with again! I flew in from BTR and was out in under an hour!! AMazing guys and a great product!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I recently purchased a used MB E350 Bluetec from MB of...

I recently purchased a used MB E350 Bluetec from MB of Sanford. I have purchased many great cars in my life, including multiple MB products. Honestly, I view buying a car much like I view a dental appointment, so my expectation of this transaction was marginal at best. My initial contact with the dealership was with Syed Shariff. Syed is a true Gentleman who communicated effectively and answered questions directly. His knowledge of the product was exceptional - but more importantly, Syed is a standup guy. I will comfortably recommend Syed to friends and family for future purchases. THANK YOU Syed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

The epitome of professionalism! From the moment we...

The epitome of professionalism! From the moment we arrived all the way to our departure with our new vehicle the friendliness, compassion and overall experience far exceeded our expectations. After several very poor visits to our local Daytona Beach Mercedes dealership it was very refreshing to do business with true professionals. We never felt rushed or forced into a purchase and they really went the extra mile to gain us as customers. The 45 minute drive is not even an inconvenience to experience this level of service. To not mention Victor Miller and Dan Rittenhouse by name would be a travesty as these gentlemen are the heart and soul of this dealership. We state with no reservation we are now customers of Mercedes-Benz of Sanford for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.