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Mercedes-Benz of North Orlando

(793 reviews)
Visit Mercedes-Benz of North Orlando
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
New (877) 871-3236 (877) 871-3236
Used (877) 447-3944 (877) 447-3944
Service (877) 862-6180 (877) 862-6180

Reviews

(793 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of North Orlando from DealerRater.

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Excellent customer service , friendly staff, no haggle

Excellent customer service , friendly staff, no haggle upfront pricing easy financing and last but not least good knowledgeable sales rep, would recommend this dealer to anyone looking for a good price,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Elvis, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

With immense pride, I have no qualms stating I am an

With immense pride, I have no qualms stating I am an extremely difficult customer. If I'm about to give five figures to a business, they better prove they deserve it. So if I give a business, actually it's people 5 stars, I guarantee you, it is very well deserved. I could not have requested a better sales person than Tony C. He is professional, polite and persistent to get things done - within his own organization! I have just as much praise for their Finance Director, Gabriel. He worked with me to give me the best mutually beneficial deal he could. A little to be expected back-and-forth, but it was an honest and transparent exchange nonetheless. Incredibly, even after I took possession of my newly purchased but previously used car, I discovered an issue the next day which they could have easily denied responsibility for. They not only "owned up" to it, they did everything they could to get it taken care of post haste. All in all, the all around service and care I received from these two, the sales management and porters was superb. Looking to buy a car here? You've made the right choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Feel free to stop by if you ever need any more help.

The dealership was very responsive regarding a vehicle

The dealership was very responsive regarding a vehicle that I found on cars.com. In the end, I purchased a different vehicle also found on cars.com, same make and model, just one year newer. If the car that I bought had been at MB of North Orlando, I would have had no hesitation buying from them as they supplied all of the info that I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks so much for the warm recommendation of the team here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

Just purchased a new Mercedes today from MB of North

Just purchased a new Mercedes today from MB of North Orlando. The entire experience from deciding on which model to buy to closing the deal and driving away was outstanding. Our salesman, Roy, could not have been better. He is very knowledgeable and experienced and thoroughly demonstrated how to setup and drive our GLE plugin hybrid. In fact, everyone we met and that participated in the process were friendly, helpful and professional. We highly recommend MB of North Orlando. Signed highly satisfied and happy customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the warm recommendation of the team here at Mercedes-Benz of North Orlando. Drive safe, and we'll see you on the road.

Best car dealership I have ever experienced.

Best car dealership I have ever experienced. They are really thoughtful and customer service are top notch. Their showroom it’s stunning and really inviting. 5 stars all around ⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Mercedes Benz of North Orlando is the best location for

Mercedes Benz of North Orlando is the best location for me. The atmosphere is calm and relaxing. My sales person, Frank Aquino is very patient, helpful, and very kind!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Shimoneh, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

Bobby Reynolds is an excellent Mercedes Benz salesman.

Bobby Reynolds is an excellent Mercedes Benz salesman. He’s very knowledgeable, he’s patient, kind and articulate. He explained everything about the car to my daughter, he answered all her questions. We bought the beautiful white Mercedes, Ana is very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

I would like to Thank MB of North Orlando!

I would like to Thank MB of North Orlando! Danny was extremely helpful and took a lot of his time to put me in the perfect car for the perfect price. He was extremely patient and very communicative. I really appreciate his time💪🏾

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Just bought another suv from Mercedes of North Orlando

Just bought another suv from Mercedes of North Orlando and it was a great experience. Syed Shariff, who has to be the world's best luxury car sales professional, came through again with just the right vehicle, a GLS580.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

My husband and me leased a Mercedes Benz GLE 450 from

My husband and me leased a Mercedes Benz GLE 450 from Ryan and he did a great job with it our deal Mercedes is lucky to have him on their team 👍👍👏👏 Michelle and Ray

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michelle, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!