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Cottage Grove Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (97 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (97 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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BEST EXPERIENCE EVER

BEST EXPERIENCE we have ever had in buying a truck! Buying a vehicle can be frustrating, we were very hesitant about stopping just to even look at one. Thank you Farren, Paul and everyone for making our experience wonderful! I would highly recommend you! We love our new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SATISFIED WITH THE PROCESS & BROCK ALLEN

Walked into the showroom, knew what I wanted. Brock Allen was a great sales person and am totally satisfied. Great experience!! And love my truck!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

this is my second van from here. the people were amazing . jeremy was great at working with us to get the payments we could afford and has gone above and beyond in helping when issues came up. Paul was also amazing and did more then h e needed to in order to help us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Ram

Super helpful and polite staff. Worked extra hard to get the deal done and get me out the door. !!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Better than Lithia

WOW, what a great car buying experience. No pressure, just information and a team willing to work with you. Brock (sales) was great. Highly recommend. Worth the ten minute drive from Eugene.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lori, Thank you for taking the time to share your experience with us.

No Nonsense Dealing

Professional dealings. No nonsense dealing. Beginning to end about 2 hours. That included identifying the vehicle we wanted, negotiating our trade in and refinancing with our credit union. We drove away in the new to us van.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you. This is how we want every customer experience. Congrats on the new Van.

Sweet truck Awesome deal

Wonderful experience. Salespeople were excellent and the general manager came through in the clutch to get me the best deal I could ask for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, Glad we could be of service. Come back anytime.

Best Dealer Around!!

Wonderful customer service!!! We brought out 3 yr old son and Jeremy was friendly and fun from the start! They were fast and efficient and very accommodating... our son played in the large, well kept lobby with toys and cozy couches. We were up front and honest from the start and so we're they! No hassles, no back and forth trying to convince us of anything! We told them what we wanted and how much we could spend and they made it happen! In and out in an hour with no stress!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Heidie, Thank you for your very glowing review.

Wonderful Buying Experience

We visited this dealership to look at purchasing a used 2014 Jeep Grand Cherokee. Jeremy helped us from the beginning to end and made it a very painless experience. He understood that we had small children waiting on us and didn't waste our time. I work in the financial industry and often hear not so positive experiences consumer's have at dealerships and I have to say I had the complete opposite experience. Their straight to the point pricing is awesome, as they don't waste your time going back and forth on #'s. They give you are great deal and are open and honest about the costs. I would recommend this dealership to anyone and everyone around! I have never had a dealer treat me with the respect and kindness that Jeremy and his team did! Everyone I came into contact with while there had a smile on their face and was so friendly! I will be back for future cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service, Great new car!

Jeremy went well beyond his job today as a salesman, he worked really hard with the finance manager to get our payments where we could afford them! Everyone was really nice and understanding of our budget and we drove away in a BRAND NEW CAR, went in to look at a used one. Thank you Chrysler Dodge Jeep Ram for the service and many happy years in our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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