Cottage Grove Chrysler Dodge Jeep Ram

Jeremy was great. Excellent service. Deal was fast and had honest pricing. Delivered clean vehicle with extras. Local business with great customer service. Covered all items

I traded a car 3 years ago my salesman was Jeremy Ralston. I called him today wanting to upgrade my car again. I didn't find what I was looking for today. But Jeremy is going to keep looking for me. I called Jeremy Ralston because when he helped me 3 years ago and I remembered, how helpful he was. Jeremy was upfront and honest. He treated me like one of the guys (not to be gender specific). I wouldn't go any where else. Thank you Jeremy

Jeremy was incredible! He made our truck buying process absolutely seamless. We made a 6 hours drive to see him since his customer service on our online inquiry was so outstanding. We traded in two cars for a new RAM 3500. They were prepped and ready for our 9 am appointment. Paperwork with Michael was a breeze and took about 10 minutes. Absolutely worth the drive, every single time!!!

I had a wonderful experience purchasing my new Ram 1500 from Paul Bowlby at Cottage Grove Chrysler Dodge Jeep Ram. He greeted us right away and immediately brought the truck I was interested in up to the office. He was able to answer all our questions and concerns. The entire process was actually fun. The staff was kind, attentive, and quick! I will definitely be taking my new truck there for any service. Thank you!

Cottage Grove CDJR was so helpful in our search, and purchase of our new Ram 2021 Laramie Truck. We searched the RAM website for a truck that checked off all of the boxes for weeks (we could not find anything local). We finally found a truck on the RAM website, and it was due to be shipped to Cottage Grove CDJR. We live in Reno, NV and were willing to make the trip to Cottage Grove, OR to pick up the truck when it arrived. Paul was our original contact on the truck. He was very helpful and we had an accepted deal on the truck within hours. Paul stayed in touch with us about the delivery of our truck to their dealership on a regular basis. He was always very prompt about answering our calls and texts. Jeremy was also very helpful. Jeremy contacted us the day before we were to fly to Cottage Grove to pick up our truck and go over all of the paperwork, help to sign us into all the online RAM sites, and arrange for someone to pick us up at the airport. He handled everything for the day we were to pick up the truck. Radio picked us up at the airport in Eugene took us to the dealership. Radio was very friendly & knowledgeable about the truck we were purchasing and went over some of its features on the drive from Eugene to Cottage Grove. When we arrived our truck was right up front. We were shown the truck and everything about it. We then signed all of the needed paper work with Michael and were quickly on the road with our new RAM truck for our trip back to Reno. We were contacted by Paul and Jeremy on the day after our purchase to make sure our drive home went smoothly, and to check and see if we had any further questions. Our experience with Cottage Grove Chrysler Dodge Jeep Ram was a pleasant one from start to finish!!! We would do business with them anytime!

Gary at Cottage Grove Chrysler Dodge Jeep Ram helped us buy our Mercedes SLK350. He went above and beyond our expectations. He gave us the best experience ever in the whole process. Very knowledgeable and helpful with buying this car. Highly recommend this dealer and salesman.

Jermey at cottage grove Chrysler Jeep dodge was tuned into finding me my forever vehicle he showed me many options and found my forever vehicle I couldn’t be more happy and it was quick and painless

I went into Cottage Grove Chrysler Dodge Jeep Ram dealership looking to get into a new to me truck but without a big hassle from a sales guy trying to push my hand. I received the best treatment a guy could ever receive from a dealership here at this one. Salesperson Jeremy Ralston helped me through the works of getting into a new truck, with always having a great attitude and work ethic. I highly recommend doing your business at this dealership and really recommend dealing with Jeremy Ralston.

First ever online review posting... And first time Ram truck owner. I live in Washington, 313 miles from Cottage Grove CDJR. I was looking for a specific set of packages/options for a 2021 1500 Limited. Many Seattle-area dealers had trucks with most of what I was looking for, but no one had a truck with all of the items I wanted. Cottage Grove CDJR had the vehicle I was looking for. I wasn’t thrilled about the distance, but one call to the dealership convinced me to pursue a deal. Jeremy Ralston got on the phone with me and took really good care of me. He was professional, straightforward, and I could tell that he wasn’t going to waste my time. No hard sales pitches, no runaround, just provided the info on the truck and how CG does business. He listened to me and seemed to really understand exactly what I was looking for. Knowing that I was particular about the various options Jeremy told me that he wanted to physically go out on the lot to inspect the truck to make sure that every package and option was indeed in/on the vehicle. He called me back within minutes and assured me that the vehicle was as listed on the window sticker. We got right down to business, negotiating the purchase price, my trade-in, and the terms. I prefer to negotiate from invoice pricing, not the MSRP. In a short period of time Jeremy was back on the phone with me. Cottage Grove offered me a package that I thought was pretty fair, given the current market conditions and the limited availability of this particular vehicle package. I was planning to drive down to the dealership, but plans changed last-minute, and I had to fly into Eugene on a Saturday. Jeremy found a way to get an employee to pick me up and transport me down to the dealership, which was really nice because ground transportation on short notice became challenging. Jeremy had taken care of every part of the transaction with me by phone, and I believed he had very-well prepared me and the transaction, so the only item left was to actually sign the paperwork. Even though there should have been no surprises or additional selling at the dealership, I still expected, given my history purchasing vehicles, to have to sit through some extra sales pitch. Well, didn’t happen! I arrived at the lot, was brought right in, introductions made, checked out the vehicle, paperwork signed, and I was on my way. Couldn’t have gone smoother… Based on my experience I highly recommend Cottage Grove CDJR. I’ll be back, and I’ll recommend to my family, friends, and business acquaintances. It was worth the drive. Last, while they probably have other good salespeople, I suggest you ask specifically to work with Jeremy. He was a pleasure; professional, attentive without being sappy, gave me confidence in our relationship and took good care of me throughout. Cottage Grove CDJR and Jeremy delivered everything as promised. Jeff K.

I have become a loyal, repeat customer. I live in Bend, and used to be a finance director at a Jeep dealership in Santa Barbara. The 3 hour drive is worth it! Jeremy listens to exactly what I want, doesn't try to get me to compromise and then works hard to make it happen - quickly and smoothly each time. I HIGHLY value efficiency and excellent customer service. I don't find myself frustrated or having to deal with the run-around dealerships are known for. It's very refreshing and I happily give them my business, and highly recommend Jeremy and Cottage Grove CDJR to anyone.