Reviews
Great experience
Our salesman Andy was so helpful and was able to answer all our questions. We were very satisfied with the entire deal, and would recommend this dealership to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gramps, thank you for sharing your positive experience with us at Pepe Cadillac. We are glad to hear that Andy was very helpful during your visit. We appreciate your recommendations and hope to see you again soon!
Great Service, above and beyond!!!!!!!!
I have been servicing my Cadillac's for years now and they are Great! Very professional and courteous. Ron and his staff go above and beyond. Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nik, thank you so much for such a great review! We love to hear that Ron helped to make your experience so exceptional. Thanks again for your business, we look forward to serving you for many more years to come!
Excellent. Sam is very helpful. Thanks
Very good service. Sam is professional, took care the problem next day. I would definitely call back for the next service . Thank you For great service. Gabe
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gabe, thank you for sharing your service experience with us at Pepe Cadillac! We are grateful for your recommendations and are glad to hear that Sam helped to make your experience a positive one. We hope to work with you again very soon!
Purchase of a 2018 Escalade
The staff at Pepe Cadillac of white plains went above and beyond to ensure a delightful experience. Special thank you to Kenny for job well done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Pepe Cadillac. We are happy to hear that you had a delightful experience working with Kenny, Robinson and the rest of our team. We look forward to working together again in the near future!
First Class Service
John Gerardi was a pleasure to work with. He was helpful, friendly, and always professional. He went out of his way to make sure I had everything I needed before, durning, and after the purchase of my car. The facility is beyond compare and the staff is exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great review! We are happy to hear that you got exactly what you wanted out of your car-buying experience working with John. We appreciate your recommendations and look forward to working with you in the near future!
Always professional.
My service visits with Pepe Cadillac have been very consistent. From my initial call for an appointment, taken by Michelle to my arrival, my service advisor, Sam, was ready for me and had all my information. The car was ready earlier then estimated. Overall, an excellent experience. This continued my previous experience with Ron Bald, always professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to share your service experience with Pepe Cadillac! We are thrilled to hear that Michelle, Sam and Ron helped to make your experience so excellent. We look forward to working with you again soon!
Great experience
Always give great service! Love to go there especially dealing with fantastic people, from service Mgr Ron Bald on down. They fix your car where you don't come back for the same issue, and with a smile. Recommended alway.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this fantastic review! Your recommendations mean so much to us. We couldn’t be happier to hear that Ron continues to provide you with great service experiences. He is a true asset and we are lucky to have him on the Pepe Cadillac team. Please come back to visit anytime!
Amazing courteous The greatest experience I ever had in any
This was the greatest experience I ever had at Cadilac everyone is nice they get things done and get things done correctly very happy to be part of this dealership family thank you again the mechanic Remo in-service is one of the best Cadillac mechanics ever deal with Jason at the service desk is amazing as well also the manager Ron ball is a pleasure to deal with knows what he’s doing and is friendly and courteous very glad to be part of this Cadillac family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your service experience with Pepe Cadillac. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! It is so nice to hear that Remo, Jason and Ron helped to make your experience so terrific. We're happy to have you a part of our Pepe Cadillac family and hope to see you again soon!
Cadillac and Pepe are the Best Buy deal
Sales manager and salesman both genuine and exceptionally fair in reaching a purchase price. Could not ask for better. All persons there were equally nice as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anthony, we are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Pepe Cadillac. We wish you safe travels in your new XTS and look forward to seeing you again soon!
the entire staff was great
vey excellent service my car was completely serviced and washed and delivered on time I was very pleased. looking forward to going back for my next service
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jack, thank you for this excellent review! We are pleased to hear that your recent service experience at Pepe Cadillac was completed to your satisfaction. We look forward to working with you again soon!