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Groulx automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (197 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday Closed Closed
Sunday Closed Closed
New (866) 901-2781 (866) 901-2781
Used (866) 980-8033 (866) 980-8033
Service (866) 980-7062 (866) 980-7062

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Groulx automotive from DealerRater.

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go in fine come out broke .

My last visit was for a recall , something under the seats .When i got my car back the plastic on the drivers side of the seat where the seat controls are was in two pieces .It was one piece when it went in .

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast service, friendly staff!

Had the oil and filter changed and returned the following day for new tire purchase. Service mgr had to squeeze me in on the schedule that day so I could have new tires for a road trip the next day. Very much appreciated!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dont stand by their work

Damaged my coil pack and spark plug boots while doing warranty work. Brought my car in do to it running poorly and they said they didn't cause the damage so they wouldn't cover it. No other people have been under the hood of the car other than them. Not to mention on 2 occasions they didn't properly install a gasket causing oil to leak all over my driveway.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Poor service and even worse work

Damaged my coil pack and spark plug boots while doing warranty work. Brought my car in do to it running poorly and they said they didn't cause the damage so they wouldn't cover it. No other people have been under the hood of the car other than them. Not to mention on 2 occasions they didn't properly install a gasket causing oil to leak all over my driveway.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I highly recommend Groulx GMC..VERY professional!

I have been buying cars and having them serviced at Groulx GMC for the last four years and I have always received outstanding service. The entire staff is very professional and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review For Repair Of 2008 Saturn

Professionally assessed problem with vehicle and gave me a verbal, and written report along with an estimate to repair my reported complaint. Vehicle was finished at the time the service department reported that it would. The problem was repaired much to my satisfaction and was even washed prior to me picking up the vehicle. Excellent Service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Truck oil change and service

Truck was serviced and returned on the same day and it was also washed. Wonderful job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience !

Spoke with salesman on phone - one week later went to the dealership - had an appointment - he knew what we wanted - everything was waiting for us when we got there - even the choice of 3 vehicles.. We were in and out and everything signed in about 1/2 hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Doug is a great service manager.

Doug is a great service manager. He is always professional, courteous and helps in any way he can. He understands your needs and addresses them right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My Service from Aiman

Excellent service as always ! Aiman always goes one step beyond to satisfy! I always come back because of this. Sometimes the service department could use a boost though. They never wash my car after service. I used to get this at Cadillac all the time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.