Reviews
Write a reviewgood work
While we only needed an oil change this time, the staff is on time, and very helpful. They are pleasant and willing to help when needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good service but...
Overall, good service I just seem like the staff became a bit upset when I asked could they was my vehicle. I am not sure if it was due to me waiting until they were done with servicing my vehicle or not.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Everything went perfect
Very honest, fair, friendly, and fast. That's all I needed. The dealership staff as a whole was very professional and the it looks updated and clean inside.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very informative and gave many options.
My salesman Bobby Groulx was excellent. Fast, efficient and very knowledgeable. Went out of his way to get me the info I needed to make my decision. Felt I was treated as family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 GMC Acadia
The transitional experience working with Aiman Elabad was awesome. I have worked with this salesman on numerous car leases. He knows me, my family, and is aware of what we want in a car. He knows that we have a cap on lease cost and works tirelessly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My review
Doug Roof is the best. Makes every effort to see that we are accommodated in every way.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Owner
Great dealership. Have been using them for over 20 yrs. & 10 vehicles later everything is good. Only wish General Motors would have not scaled down the Acadia.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service on my 2017 LaCrosse
Always the quickest greatest care at Monroe Grouix Buick service center. A pleasure always.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
GMC Auto Dealership Lease Termination
Pleasant, personal experience. Good selection of new vehicles, Sales representative was knowledgeable and personable. Closing was well organized and went smoothly. Introduction to new vehicle was informative and thorough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional
LOVE, LOVE, LOVE Groulx in Monroe, MI!! Doug and his service team are the BEST!! I was a Jeep client for 15+ years; I'm now on my 2nd GMC lease(coming up on my 3rd), and will be a GMC client for life!! In an industry where anyone can sell a car, client service is what sets a dealership apart from the rest... and Groulx provides exceptional client service, every time!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair