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Groulx automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (197 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday Closed Closed
Sunday Closed Closed
New (866) 901-2781 (866) 901-2781
Used (866) 980-8033 (866) 980-8033
Service (866) 980-7062 (866) 980-7062

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Groulx automotive from DealerRater.

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good work

While we only needed an oil change this time, the staff is on time, and very helpful. They are pleasant and willing to help when needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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good service but...

Overall, good service I just seem like the staff became a bit upset when I asked could they was my vehicle. I am not sure if it was due to me waiting until they were done with servicing my vehicle or not.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Everything went perfect

Very honest, fair, friendly, and fast. That's all I needed. The dealership staff as a whole was very professional and the it looks updated and clean inside.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very informative and gave many options.

My salesman Bobby Groulx was excellent. Fast, efficient and very knowledgeable. Went out of his way to get me the info I needed to make my decision. Felt I was treated as family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2017 GMC Acadia

The transitional experience working with Aiman Elabad was awesome. I have worked with this salesman on numerous car leases. He knows me, my family, and is aware of what we want in a car. He knows that we have a cap on lease cost and works tirelessly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My review

Doug Roof is the best. Makes every effort to see that we are accommodated in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Owner

Great dealership. Have been using them for over 20 yrs. & 10 vehicles later everything is good. Only wish General Motors would have not scaled down the Acadia.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service on my 2017 LaCrosse

Always the quickest greatest care at Monroe Grouix Buick service center. A pleasure always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GMC Auto Dealership Lease Termination

Pleasant, personal experience. Good selection of new vehicles, Sales representative was knowledgeable and personable. Closing was well organized and went smoothly. Introduction to new vehicle was informative and thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional

LOVE, LOVE, LOVE Groulx in Monroe, MI!! Doug and his service team are the BEST!! I was a Jeep client for 15+ years; I'm now on my 2nd GMC lease(coming up on my 3rd), and will be a GMC client for life!! In an industry where anyone can sell a car, client service is what sets a dealership apart from the rest... and Groulx provides exceptional client service, every time!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.