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Hendrick Toyota Apex

(2,319 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota Apex from DealerRater.

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Ashley was great.

Ashley was great. Got us a nice car at the price we wanted. In and out within 2 hours including the test drive. It was the best car buying experience I’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rick, thank you so much for your positive comments about Hendrick Toyota Apex! Please don't hesitate to reach out if there's anything additional we can do for you.

This was the 3rd time buying a car from them for our

This was the 3rd time buying a car from them for our children. We only trust Toyota of Apex. Not just because the buying experience is easy and quick but because the customer advice is unmatched!!! We have always worked with Ashley Kurtsman and each time the experience has been awesome! Ashley not o it helps us find what we are looking for but she is honest and trustworthy which is not something you can always say about car dealers. She listens to us and we trust her expertise. We have not been disappointed. Our youngest daughter will need a car in the next year or 2 and we know exactly where yo go!! Thank you Ashley and Toyota of Apex for putting relationships with your customers first over making money!!! We appreciate it so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marion Escoto, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Apex!

excellent customer service - great follow up - provided

excellent customer service - great follow up - provided al details I asked for - congratulated me on the purchase of a truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Donnie! We're so happy we were able to help you out!

Ian Miller was fantastic to work with!

Ian Miller was fantastic to work with! Very respectful and knowledgeable. He answered all of my questions and made me feel at ease

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Malaya, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

Alejandro was very helpful!

Alejandro was very helpful!! I purchased a Sequoia and absolutely love the vehicle!! Me and my family are pleased with the experience from Hendrick Toyota of Apex! Thanks to everyone that made it happen!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John Summer, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Apex!

Raul!

Raul! Thank you so much for helping me and my son. purchase our two vehicles! We came for a Camry for my son and I took advantage of a great deal on the tacoma!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jesus Ortiz, thank you so much for your positive comments about Hendrick Toyota Apex!

We came to Hendrick Toyota of Apex with the intentions of

We came to Hendrick Toyota of Apex with the intentions of looking at options and when we were introduced to Raul he assisted us and guiding us into the right vehicle based on our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jennifer Latch, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

Thank you to Raul and the Winston for making this

Thank you to Raul and the Winston for making this transaction easy. Would 100% recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Suresh Patel, we are very happy to have provided you with such a positive experience!

This is my 5th vehicle bought from Hendrick Toyota of

This is my 5th vehicle bought from Hendrick Toyota of Apex. I enjoyed working with Raul this time, he made it easy and short! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Leonard, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Raul helped me with trading out of my vehicle and into a

Raul helped me with trading out of my vehicle and into a brand new corolla. Thank you Raul and the Apex team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rachel Pence, reviews like this give us motivation and help us ensure we provide high-quality care.