Skip to main content

Hendrick Toyota Apex

(2,197 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota Apex from DealerRater.

Want to share your experience with this dealership?

Write a review

Amazing People!

Came in to look at some used cars for my son, and was wanting to get information and work some numbers. Talked to Oscar and he was very helpful and friendly! Will for sure be recommending this dealership to friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank YOU Greg for this AMAZING review!!

Great Experience

Another great experience buying from Hendrick Toyota Apex. Jennifer Stern is a pleasure to work with and made my buying experience easy and stress free. I highly recommend Jennifet and Hendrick Toyota Apex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your continued business and for taking the time to share your great experiences with everyone Scott! We hope you have been enjoying your new 2022 Toyota 4Runner and look forward to seeing you at your first service :)

Great Service overall. I am very happy with servic

Great Service with great customer experience. Specially business associate. Great Service overall. I am very happy with service. Olawale Olabode supported well in overall process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are so pleased to hear that you enjoyed your time w/Olawale Sandeep! Congratulations on your new 2022 Toyota Corolla and Welcome to the Hendrick Toyota Apex Family!

Good experience

Tunde was very helpful and knowledgeable. The entire experience was good. I will definitely recommend this dealership and Representative to my friends and family. I also like maintenance package

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for recommending Tunde and our dealership to your friends & family Titi! We really appreciate it :)

Look No Further!

I lost my 2013 RAV4 in an accident and needed to find a new reliable ride. Knowing I loved my previous purchase from Hendrick Toyota Apex, I knew I wanted another RAV. Jennifer Stern did not let me down throughout this process. Her knowledge, kindness and genuine concern for assuring I was going out the door happy shined through the minute I first spoke with her on the phone. She is thorough and tended to all questions with great competency. I knew I was her focus when we were working on this and she put me at ease at a time I could have felt pressured. I hope to have my newest RAV model for a long time ahead. I hope it serves me as well as my last (only maintenance and wear and tear issues for 8 years). But should I have any issues, I am certain I will be taken care of. The financial aspect of this transaction was made very comfortable by John Brennan. He, too, treated me like I was the only customer in the dealership. He made sure I understood every aspect of what I was signing before I signed. He helped me make best decisions for my own loan by providing me every option to review and consider beforehand. And, unlike most finance professionals I've ever worked with, he was kind and comfortable to talk with. If you need to find a vehicle and don't want a pressurized experience, I would highly recommend going to Hendrick Toyota Apex. A big thanks to a very helpful group of people in a time that I should have been under more stress. It makes a difference!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Wow Susan!! We are so excited to hear the Jennifer exceeded your expectations! We truly feel honored to be a part of your last 4 vehicle purchases and will ALWAYS be here to take care of you! :) Thank YOU for taking the time to to share your wonderful experiences with everyone!

Gabe best option

Helped to find right vehicles and gave best option for right purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the shout out Manish! We really appreciate it!

Great car-buying experience!

I went to this dealership to see what my options were in light of the high demand and low supply of the model I was looking for. I wasn?t expecting to make a purchase at this dealership, but was very pleased with the customer service, professionalism, and facilities. I always dread going to a dealership because of the stereotypical sales pressure - there was none of that. The sales professional we worked with, Rod, was very knowledgeable, gave us all available options, and didn?t try any pressure tactics. When I asked for a ?best and final? price on a used vehicle they ?wanted to sell? I was very pleasantly surprised with the number they came back with. Would highly recommend Hendrick Toyota. Ask for Rob J. When you go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to share your pleasant experience with everyone Leona! Congratulations on your new 2022 Toyota Highlander & Welcome to the Hendrick Toyota Apex Family!

Great experience

I had a 2018 Subaru that I absolutely love transfered to Toyota apex and they made the experience so fast and easy. Ashley Kurtz man was my sales professional and she was wonderful. Overall a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for this great review Lindsay! We really appreciate it!

New car purchase at Hendrick Toyota Apex

We recently purchased a new car through Hendrick Toyota in Apex, NC. Dan Graham was very helpful and assisted us in the buying process from start to finish. He was very professional and informative, and helped everything go smoothly. We are very happy with our purchase and with our experience at Hendrick Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

H. Martin -Thank you so much for taking the time to share your positive experience and kind words with everyone! We really appreciate it!

We Love our New Car!

We recently purchased a Toyota Camry. Ashley Kurtzman was a positive, low-pressure, knowledgable salesperson. She was quick to respond to questions and available to meet several times before we finalized our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Donna- We are so glad that Ashley went above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Congratulations on your new Toyota Camry & Welcome to the Hendrick Toyota Family!