Reviews
Disappointed and upset customer
this dealership knowingly sold me a lemon for a car. Bought a Toyota Camry there and it didn’t even last 4 months. The owner Alex Loboko is a crook. Beware of this dealership!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Overpriced lemon
Purchased a car two months ago car stalled out in the out on the highway . Took it to a AAA mechanic shop said it was a lemon I was sold .$6400 in the hole would not recommend.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Sold me a lemon for a car
Absolutely horrible experience with this dealership, they sold me a car that broke down in 4 months with only 1000 miles driven. Please if you don’t want to go through what I did take your business else where. Only after your money, they couldn’t care less about your satisfaction
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
God price, great service
Eugene and Sergi are men of integrity who went out of their way to provide us a reasonably priced quality vehicle. They were friendly, accommodating, and service-minded in all our dealings with them. Dave, NH
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy customer
Very happy with my car and service. Would highly recommend Auto Sales Express if you are looking for stress free shopping. Eugene was very nice to me, thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love my Jetta
Very happy with my VW Jetta, Sergi is easy going, explained me everything and allowed me to test drive few of them. Thank you very much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer Beware
BEWARE! I would give them a minus star if possible. Asked to bring car to a mechanic 1.9 miles away and they said I had to put gas in the car to go there. My mechanic said the car needed new brakes that would cost about $350. They said they wouldn't bring price down but would fix brakes but when I asked that fixing the brakes be put in the contract and that my mechanic verify the new brakes were put in they refused. They also added almost $800 in fees on top of the price AND refused until really pressed to explain them. All but $189 were fees to go to the registry for me which I explained my insurance company does for me for free. Finally he said he would remove everything but the $189 dealer fee. I asked what that was for and he had no explanation just "we always charge it". For handing me keys to take a test drive in a car I came to see and letting me put a in your car - I don't think so. I, regrettably, even offered to split the dealer fee of $189 and he refused. Finally I came to my senses and walked out the door. And they did not disclose the two accidents until I researched and discovered. This is NOT a trustworthy business. AVOID.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very good
Bought a car from them after seeing it advertised online and was very happy with the car. The whole deal went smoothly and professionally. Would feel very comfortable buying from them again, the transaction, communication, paperwork, etc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy shopping experience
Than you very much for smooth experience. I did not but a car in a long time, and this time it was easy. Guys took tale of everything, I just picked up a car with plates and sticker ready to go!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer service was excellent
Customer service was excellent !!! Overall best experience purchasing a vehicle, I would recommend Auto Sales Express to anyone, they made the purchase incredibly smooth, easy and effortless. I was happy and satisfied, great guys, friendly and to the point. Thank you for mine BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase