Reviews
2019 Jeep Service
Our service rep was Hugo and he was very professional and kept me updated on the progress of vehicle. I would definitely continue to take my Jeep for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Priscilla, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
The work they do is too expensive.
The work they do is too expensive. and the last time my car was in the workshop for almost three months due to manufacturing faults
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our General Manager at (661)877-6276 to discuss what we can do to help.
Maxing experience.
Maxing experience. Staff was great and attentive. My car was serviced in a timely manner. Great communication from Dennis and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Valeria, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Client
Excellent, excellent customer service! From the time I arrived until the time my vehicle was returned from service. The waiting area was comfortable and spacious. Liked the coffee machine too. Will be back for my next scheduled service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ralph, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service Appointment
My service appointment with Jordan went awesome (as it always does) got me in a little early, took care of the car and delivered as promised. Even though there is a Jeep dealer 2 miles from my home I choose to drive to Valencia for the superior service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Customer Service
The customer service provided by Cindy was outstanding! I was constantly given updates, which I greatly appreciated. I will definitely be recommending this dealer and will also be coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Leticia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Good experience so far at this dealership since I’ve
Good experience so far at this dealership since I’ve purchased my vehicle here. No issues so far.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Received prompt service and my vehicle was ready fairly
Received prompt service and my vehicle was ready fairly quickly. Service advisor was very nice and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Andrew, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Customer Comes First
Found a car online and contacted Autonation Valencia. Answered all my questions, then brought the car for me to look at over 2 hours away. Purchased it and did all my paperwork/loan from the comfort of my living room. Awesome experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gonzo, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Appointment
To be clear Jordan helped me after and was good however the rest of the staff was rude, disrespectful and unwilling to assist.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Casey, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661)877-6276. We hope to hear from you.