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AutoNation Chrysler Dodge Jeep Ram Valencia

(1,248 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Valencia
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 597-1579 (866) 597-1579
Used (866) 926-9258 (866) 926-9258
Service (877) 285-9028 (877) 285-9028

Reviews

(1,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Valencia from DealerRater.

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Buying a car at Autonation Dodge was an awesome

Buying a car at Autonation Dodge was an awesome experience the sales team and finance team were very helpful and pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

Veronicia was my service adviser.

Veronicia was my service adviser. She was very helpful and was willing to work with me. My Pacifica had the Auto Start/Stop error light on; I was told it would be 2 to 4 days before it would be diagnosed. I needed the car the next day. Since it has been in twice before with the same error and the resolution being bad batteries - I requested that the batteries be changed, don't do the diagnostic and that I would take responsibility. She did inform me and made sure I was aware of the consequences of not having the diagnostic done and that if changing the batteries didn't fix the problem it would need to be diagnosed. Changing the batteries did clear the diagnostic light. She kept me informed during the process and was great to work with. I do like the videos with recommended service and shows what was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Valencia! If you ever need help, just give us a call. Happy motoring!

Our sales rep Wesley was very attentive, professional

Our sales rep Wesley was very attentive, professional with a great attitude. I’m very happy with my purchase and had an overall great experience from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

I had a great service experience with AutoNation.

I had a great service experience with AutoNation. The service advisor (Kristina) was super professional and did a great job keeping me informed. The overall experience was great and I totally recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Steve, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Valencia and we hope to be of service again in the future.

I had a great service experience with AutoNation.

I had a great service experience with AutoNation. The service advisor (Kristina) was super professional and did a great job keeping me informed. The overall experience was great and I totally recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Steve, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. We appreciate your recommendation and we hope to be of service again in the future.

Great experience all around everyone very helpful,

Great experience all around everyone very helpful, strongly suggest them for your jeep needs. Thanks everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I usually don’t write reviews, but I must say that during

I usually don’t write reviews, but I must say that during the entire procedure of trading and purchasing another vehicle, the staff members that attended to me were more that outstanding from the beginning with Ryan, the Syed, then with Kim and James & finally with Kim, James and Syed again. I can’t say enough good things about the customer service showed to me and their understanding towards me in my time of need during the entire process. My hat goes off to them all !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rafael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Had a great experience with sales expert Gary Micheals at

Had a great experience with sales expert Gary Micheals at the Valencia location. Super helpful and friendly. Manage Mike was great as was their finance guru, Carlos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Karen, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Truly appreciated Ariana, her excellence customer service

Truly appreciated Ariana, her excellence customer service exceeded my expectations, her integrity and sincerity comfort my visit. All was beyond, that couldn't be measured with money. I was so pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Kenny in the service department was great and very

Kenny in the service department was great and very helpful throughout the speedy repair process! The repair was quick and done right the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Casey, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!