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Crown Buick GMC

(3,376 reviews)
Visit Crown Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (504) 708-4748 (504) 708-4748
Used (504) 383-9876 (504) 383-9876
Service (504) 569-5937 (504) 569-5937

Reviews

(3,376 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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The issue with our Yukon has been to the service center 5

The issue with our Yukon has been to the service center 5 times now for an issue with the radio/sound/car play issue. The dealership cannot fix the issue because GMC is "aware of the problems like this but has not issued a fix for it yet". Our vehicle was 2 years old when this issue began (is now 2 1/2 years old) and cost us $80,000. This issue should be able to be fixed without repeated return of the vehicle to the service department. Again, the service center has been wonderful, but the issue needs to be addressed by GMC at a faster pace than this.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sandy was very easy to work with and she was very

Sandy was very easy to work with and she was very persistent in finding me the vehicle i wanted. The dealerships in dealt in this process seems to not want to sell a vehicle. I will be back at crown buick and sandy will be my salesperson

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Crown Buick is like a family to us .

Crown Buick is like a family to us . We have been dealing with Crown for at least 30 years or more. We have always been taken care of in an excellent manner, Would not go to any other dealership for our trucks, keep up the good work. We also tell our friends about Crown and their good service. Thanks for all your good work. William and Carol Jackson

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kimble Wright was a pleasure to work with.

Kimble Wright was a pleasure to work with. I have already recommended him to others.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything was easy and hassle free.

Everything was easy and hassle free. My salesperson, Joe Greco, was extremely helpful in finding the truck I wanted and getting it outfitted as I desired.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

I enjoy coming to this dealership this the place where I

I enjoy coming to this dealership this the place where I would like to get my truck from

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Always great customer service.

Always great customer service. They explain everything with suggestions but no high pressure sales techniques.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Service was very good, they worked with me and got my

Service was very good, they worked with me and got my vehicle back to me in 1 day even though I just dropped off with no appointment.

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  • Overall experience 4.0
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0 people out of 0 found this review helpful.

Excellent customer service, and Danette Pizzolato

Excellent customer service, and Danette Pizzolato was very helpful and a pleasure to deal with.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Very dedicated and knowledgeable sales person.

Very dedicated and knowledgeable sales person. Did a great job getting me in a new vehicle and quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.