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Crown Buick GMC

(3,371 reviews)
Visit Crown Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (504) 708-4748 (504) 708-4748
Used (504) 383-9876 (504) 383-9876
Service (504) 569-5937 (504) 569-5937

Inventory

See all 520 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2019.
Crown Buick GMC has been satisfying the automotive needs of the greater New Orleans area since 1975. Locally owned and operated by Larry Oggs and Jerry Groetsch Crown has been recognized nationally by General Motors as a "Best in Class" Dealer.

We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
We Run On Relationships!

Service center

Phone number (504) 569-5937

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Zachary LeBlanc headshot
Zachary LeBlanc
New Car Sales Associate
(144 reviews) certified badge
Kalob Guillot headshot
Kalob Guillot
New Car Sales Consultant
(70 reviews) certified badge
Jose Moradel headshot
Jose Moradel
Finance Manager
(215 reviews) certified badge
Sandy Cox headshot
Sandy Cox
New Car Sales Consultant
(179 reviews) certified badge
Brandy Mayer headshot
Brandy Mayer
Pre-Owned Sales Consultant
(58 reviews) certified badge
Kade Hidalgo headshot
Kade Hidalgo
New Car Sales Consultant
(22 reviews) certified badge
Alexis Diaz headshot
Alexis Diaz
Finance Manager
(102 reviews) certified badge
Kenneth Simms headshot
Kenneth Simms
New Car Sales Consultant
(32 reviews) certified badge
James Kennedy headshot
James Kennedy
Used Car Sales Consultant
(19 reviews) certified badge
Danette Pizzolato headshot
Danette Pizzolato
Service Advisor
(140 reviews) certified badge
Kwanza Washington headshot
Kwanza Washington
Service Customer Relations
(350 reviews) certified badge
Kaitlin Dauzat headshot
Kaitlin Dauzat
Service Advisor
(114 reviews) certified badge
Kyle Kennedy headshot
Kyle Kennedy
Transport Check-In
(91 reviews) certified badge
Dwain Lefebre headshot
Dwain Lefebre
Service Advisor
(74 reviews) certified badge
Joe Grego headshot
Joe Grego
New Car Sales Consultant
(119 reviews)
Joe Murray headshot
Joe Murray
New Car Sales Consultant
(93 reviews)
John Ducre headshot
John Ducre
Used Car Sales Consultant
(69 reviews)
Kevin Brown headshot
Kevin Brown
Pre Owned Sales Consultant
(65 reviews)
Anthony Gisclair headshot
Anthony Gisclair
Senior Sales Advisor
(55 reviews)
Kimble Wright headshot
Kimble Wright
New Car Sales Consultant
(49 reviews)
Kirk Groestch headshot
Kirk Groestch
Owner
(22 reviews)
Toby Bourg headshot
Toby Bourg
New Car Sales Consultant
(18 reviews)
Rudy Wood headshot
Rudy Wood
Used Car Sales Consultant - Se habla español
(18 reviews)
Brett Melancon headshot
Brett Melancon
Estimator
(13 reviews)
Larry Oggs III headshot
Larry Oggs III
Owner/General Manager
(10 reviews)
Rola Sleibi headshot
Rola Sleibi
BDC Sales Agent
(7 reviews)
David Seawright headshot
David Seawright
Collision Center Manager
(5 reviews)
Vince Verdin headshot
Vince Verdin
Parts Associate
(5 reviews)
Wayne Bourg headshot
Wayne Bourg
New Car Sales Manager
(323 reviews)
Amy LeBlanc headshot
Amy LeBlanc
BDC Sales Agent
(71 reviews)
Todd Leaumont headshot
Todd Leaumont
General Sales Manager
(36 reviews)
Robin Gurtner headshot
Robin Gurtner
Fixed Operations Director
(419 reviews)
Britni Clark headshot
Britni Clark
Collision Receptionist
(10 reviews)
Jenna Sellstrom headshot
Jenna Sellstrom
SALES - Internet/BDC Director
(47 reviews)
Joe Agate headshot
Joe Agate
Used Car Sales/Finance Manager
(19 reviews)
Vikki Laurendine headshot
Vikki Laurendine
BDC Service Agent
(8 reviews)
Eric Porter headshot
Eric Porter
Used Car Sales Consultant
(4 reviews)
Sheryl Wright headshot
Sheryl Wright
Controller
(4 reviews)
Nick Alongi headshot
Nick Alongi
Used Car Sales Director
(3 reviews)
Chris Bailey headshot
Chris Bailey
Parts Associate
(3 reviews)
BJ Bordelon headshot
BJ Bordelon
Parts Associate
(2 reviews)
Tricia Gueldner headshot
Tricia Gueldner
Title/License Clerk
(2 reviews)
Josh McDonald headshot
Josh McDonald
Parts Manager
(2 reviews)
Mike Singletary headshot
Mike Singletary
Inventory/Transport Manager
(2 reviews)
Justin Weber headshot
Justin Weber
Inventory/Porter Specialist
(2 reviews)
Shannon Chiasson headshot
Shannon Chiasson
Office Manager
(1 review)
Bo Cox headshot
Bo Cox
Used Car Sales Consultant
(1 review)
Yvette Dunbar headshot
Yvette Dunbar
Accounts Payable/Receivable
(1 review)
Marie Kickel headshot
Marie Kickel
Receptionist
(1 review)
Larry Snyder headshot
Larry Snyder
Parts Associate
(1 review)
Mary Buccola headshot
Mary Buccola
Accounting
Babs Ganacheau headshot
Babs Ganacheau
Accounts Payable/Receivable
Perry Hobson headshot
Perry Hobson
Porter

Reviews

(3,371 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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I enjoy coming to this dealership this the place where I

I enjoy coming to this dealership this the place where I would like to get my truck from

I enjoy coming to this dealership this the place where I

I enjoy coming to this dealership this the place where I would like to get my truck from

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Always great customer service.

Always great customer service. They explain everything with suggestions but no high pressure sales techniques.

Always great customer service.

Always great customer service. They explain everything with suggestions but no high pressure sales techniques.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Service was very good, they worked with me and got my

Service was very good, they worked with me and got my vehicle back to me in 1 day even though I just dropped off with no appointment.

Service was very good, they worked with me and got my

Service was very good, they worked with me and got my vehicle back to me in 1 day even though I just dropped off with no appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Excellent customer service, and Danette Pizzolato

Excellent customer service, and Danette Pizzolato was very helpful and a pleasure to deal with.

Excellent customer service, and Danette Pizzolato

Excellent customer service, and Danette Pizzolato was very helpful and a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Very dedicated and knowledgeable sales person.

Very dedicated and knowledgeable sales person. Did a great job getting me in a new vehicle and quickly.

Very dedicated and knowledgeable sales person.

Very dedicated and knowledgeable sales person. Did a great job getting me in a new vehicle and quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Service was exceptional and the staff was very friendly

Service was exceptional and the staff was very friendly and informative when it came to the service provided to my vehicle.

Service was exceptional and the staff was very friendly

Service was exceptional and the staff was very friendly and informative when it came to the service provided to my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Awesome dealership.

Awesome dealership. Salesman Toby Bourg was very knowledgeable and helpful. He made the entire car buying experience smooth and easy.

Awesome dealership.

Awesome dealership. Salesman Toby Bourg was very knowledgeable and helpful. He made the entire car buying experience smooth and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Dealer service department very incompetent.

Dealer service department very incompetent. Did not understand my concerns nor did they get out of their desk for me to explain it full. Left the vehicle for a week when I was out of town and nothing was done. Now I’m on the second week of a malfunctioning computer and I’m very upset and would like to get rid of the vehicle since they cannot fix it timely. Louisiana lemon law days are ticking

Dealer service department very incompetent.

Dealer service department very incompetent. Did not understand my concerns nor did they get out of their desk for me to explain it full. Left the vehicle for a week when I was out of town and nothing was done. Now I’m on the second week of a malfunctioning computer and I’m very upset and would like to get rid of the vehicle since they cannot fix it timely. Louisiana lemon law days are ticking

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Terrible service department.

Terrible service department. Doesn’t care about anything they make a mistake and they just say oops we made a mistake, but we can’t help you

Terrible service department.

Terrible service department. Doesn’t care about anything they make a mistake and they just say oops we made a mistake, but we can’t help you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Great customer service rapid response.

Great customer service rapid response. Mr Wright went the 3xtra mile. Highly recommend anyone to see him

Great customer service rapid response.

Great customer service rapid response. Mr Wright went the 3xtra mile. Highly recommend anyone to see him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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See all 3371 reviews