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Used 888-673-7360 Email Dealer
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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

4.8
Average based on 416 reviews.
  • Great dealership in all facets of their operations

    Since getting my new 2015 Yukon at Crown exactly one year ago, my experience from sales,service and parts has been nothing short of top notch. I h...

    Dealer Response

    Thank you so much for taking the time to provide such great feedback, Michael. Our primary focus is to provide each and every customer with except...


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    Since getting my new 2015 Yukon at Crown exactly one year ago, my experience from sales,service and parts has been nothing short of top notch. I have no complaints only praise for the entire team at Crown GMC. Mike Grace

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to provide such great feedback, Michael. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Please continue to visit us whenever you have questions, and we will continue to provide great service. Mike Krantz Service Manager mkrantz@crownbuickgmc.com


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  • Still waiting

    I own a 2010 Buick Enclave. It has less than 38000 miles on it. I absolutely love my car but it has had many repair issues and the service that I....


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    I own a 2010 Buick Enclave. It has less than 38000 miles on it. I absolutely love my car but it has had many repair issues and the service that I.receive at Crown Buick is way less than stellar. Most recently I brought it in to have my AC repaired and to have a piece of my car (a panel) that fell off while I was driving on the I-10 replaced. They could not take it right away and I was told to make an appointment and that the part fell off due to faulty glue! Labor to glue or double stick tape the part on would be somewhere in the $300 range. So, I made an appointment. It was for a week later and no loaner available. No AC and 3 kids to drive around in August for a week!Turns out my 5 year old just out of warranty car had cracked air coils which requires removing the dash. Big $$. 4 days after my appointment my car was ready! Ahhh .. Back to normal. Now I could enjoy the holiday weekend. We drove to the north shore and realized my AC was still not working. I called but it was labor day weekend, so I was not able to speak with anyone. I called on Friday, Saturday, Sunday, Monday, and finally left a voicemail on Tuesday. I received a call on Wednesday evening from Mike. He said he was trying to locate a loaner car for me and would call me back. Today is Monday, Sept. 12th and I have left yet another message. I'm still waiting and I still have no AC in my car.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buick heaven

    I recently purchased a 2017 Buick Enclave and I love it!! Not only is it a beautiful car but it was exactly what I needed. It is very roomy as it ...

    Dealer Response

    Mandy, thank you for writing this fantastic review and congratulations on your 2017 Buick Enclave! It is great to hear we were able to go above an...


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    I recently purchased a 2017 Buick Enclave and I love it!! Not only is it a beautiful car but it was exactly what I needed. It is very roomy as it has three rows of seating. It is fully loaded and the over all design inside and outside are just gorgeous. It drives so smooth and the cab is super quite. I highly recommend this car as well as the dealership. Crown Buick in Metairie always takes good care of their customers. Duck was our salesman as always because he goes above and beyond to get us in the vehicle we need and at a good price too. Great salesman, I highly recommend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mandy, thank you for writing this fantastic review and congratulations on your 2017 Buick Enclave! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Martin Bonura - Sales Manager - mbonura@crownbuickgmc.com


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2014

Crown Buick GMC has been satisfying the automotive needs of the greater New Orleans area since 1975. Locally owned and operated by Larry Oggs and Jerry Groetsch, Crown has been recognized nationally by General Motors as a "Best in Class" Dealer.

We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.

"We Run On Relationships!"