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Hendrick Chrysler Dodge Jeep RAM Hoover

(5,877 reviews)
2025 national dealer award
View 51 awards
2025 national dealer award 2025 national dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep RAM Hoover from DealerRater.

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Service center is always on point. Staff makes sure you...

Service center is always on point. Staff makes sure you are taken care and satisfied with your experience with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Connellyp3, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks so much for sharing and supporting our team!

Hendricks to my family and friends because I know they...

Hendricks to my family and friends because I know they would be in good hands. I will return again in a few years for my third car from Hendrick's.🤗🙏 Thank you to Mr. Desmond Gray and the staff at Hendrick's for creating ANOTHER amazing car buying experience. They by far provide the best customer service, quality cars and a seamless experience. I felt comfortable at the dealership and their finance department was well organized. The Finance Dir., Mr. Christopher Cornelius had all my files ready for me to sign and I received my keys right after. I would recommend Hendricks to my family and friends because I know they would be in good hands. I will return again in a few years for my third car from Hendrick's.🤗🙏

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ajroye, thank you for your kind words and this wonderful review! We appreciate you and all the ways you've supported our team and our business!

have not and will not do sales or service with any other...

have not and will not do sales or service with any other dealership. Love the service Dept.Chris Sloan is my go to guy! Always helpful! Steve Oakley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Steveoakley1, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM! Thanks so much for sharing and supporting our team!

The whole process was very easy especially for it being...

The whole process was very easy especially for it being my first time financing. They were very understanding and helpful with finances. Big shout out to my salesman DeAndre!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ashtonhaynes, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks so much for sharing and supporting our team!

Exceptional job from estimate to completion! Car ready on...

Exceptional job from estimate to completion! Car ready on time with outstanding repairs . Thank you ! This review is for Hendrick Collision Center

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Oravet671, we are so pleased you enjoyed your visit to Hendrick Collision Center Hoover! Thanks for sharing and supporting us!

Everyone was nice and made sure we got exactly what we...

Everyone was nice and made sure we got exactly what we wanted. Made us feel at home

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Maxiamus0000, it's experiences like yours that really keep us motivated! Thanks for sharing!

The salesman worked very hard on getting the process...

The salesman worked very hard on getting the process done.very pleased with the outcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mthomas0213, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM! Thanks for sharing!

We were on the road from Texas to North Carolina and had...

We were on the road from Texas to North Carolina and had car trouble. The service representative, James, was courteous, informative, professional, and very helpful. Although the repairs were costly, they were properly performed and the cost was appropriate for the work performed.Great job! Tim and Norsha Cone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Timcone6, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks so much for sharing and supporting us!

Brought my Jeep in to be repaired and got it back in just...

Brought my Jeep in to be repaired and got it back in just a few days good as new. This during the holidays as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Krbillits, we are very happy to have provided you with such a positive experience! Thanks so much for sharing!

Deandre really took great care of me on the purchase of...

Deandre really took great care of me on the purchase of my 2021 Challenger Scat Pack. Go see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Godisabamafan, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!