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Hendrick Chrysler Dodge Jeep RAM Hoover

(6,007 reviews)
2025 national dealer award
View 51 awards
2025 national dealer award 2025 national dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(6,007 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep RAM Hoover from DealerRater.

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Sales and financial people were extremely knowlegable.

Sales and financial people were extremely knowlegable. They made buying my car easy. Everyone was quite attentive to my needs. Although I bought a 3 year old car, it looks and runs like a new car. I suspect that if I have questions in the future they will be answered quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Lharrell, we're happy to hear you had such a positive experience with our team! Thanks for sharing!

Chris Sloan at Hendrick CDJR Hoover always does a great

Chris Sloan at Hendrick CDJR Hoover always does a great job servicing our vehicles. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Js, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM!

I love going to Hendericks to get my car serviced.

I love going to Hendericks to get my car serviced. Chris is the best he makes sure your car is completed in a timely manner and keeps you updated throughout. Chris also let’s me know of upcoming things that will need to be done to my car so I’m in the know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Lilbamagal22, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

DeAndre was very helpful and knowledgeable of the

DeAndre was very helpful and knowledgeable of the Wrangler we looked at. He was very courteous and respectful, even though we did not buy a vehicle today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

Desmond made finding the car I wanted easy and helped me

Desmond made finding the car I wanted easy and helped me get the financing I wanted ! Chandler Miller made filling out the paperwork seem easy !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Leighaross, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks for sharing!

It was very family atmospheric and professional.

It was very family atmospheric and professional. Trevor and Corey were very nice and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Elasha1981, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks so much for sharing!

Cordell was great!

Cordell was great! He assisted me from beginning to end with my trade-in and purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Eboni.stephens13, we really appreciate your positive review and support for our team!

Very knowledgeable, extremely helpful, and exceptionally

Very knowledgeable, extremely helpful, and exceptionally quick and efficient. Made the entire process extremely easy and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Akreher13, we're happy to hear you had such a positive experience with our team!

Had a great experience and Desmond was very helpful with

Had a great experience and Desmond was very helpful with the entire process. Everyone was extremely nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Kelslizz011, we are very happy to have provided you with such a positive experience! Thank you for taking the time to share!

We purchased a pre-owned Expedition from Desmond at

We purchased a pre-owned Expedition from Desmond at Hendrick CDJR. It was an easy process from beginning to end. We had spoke over the phone before heading to the dealership. Upon arrival the vehicle had already been detailed & filled with gas. The entire staff was friendly. Special thanks to Desmond & Chris in finance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Trenton345, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM! Thank you for your kind words and this wonderful review!