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Hendrick Chrysler Dodge Jeep RAM Hoover

(5,912 reviews)
2025 national dealer award
View 51 awards
2025 national dealer award 2025 national dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,912 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep RAM Hoover from DealerRater.

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DeAndre was fabulous and very respectful! Easy deal! Very...

DeAndre was fabulous and very respectful! Easy deal! Very satisfied with service! Everyone was pleasantly accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Hglass1123, we're happy to hear you had such a positive experience with our team! Thanks so much for sharing and supporting us!

Excellent service. Honest and professional. I will...

Excellent service. Honest and professional. I will definitely came back for a good service. I will recommend to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Mgeraldvergara, we're happy to hear you had such a positive experience with our team! Thanks so much for sharing and supporting us!

The dealership had a great worker named Robert Hooks who...

The dealership had a great worker named Robert Hooks who went above and beyond to service us. I would like to thank them for being so great and thank him personally for being the best car salesman I’ve ever encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Nolanb, we're happy to hear you had such a positive experience with our team! Thanks so much for sharing and supporting us!

I was pleased with the work they did after my wheel key...

I was pleased with the work they did after my wheel key was lost. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Misha, we really appreciate your positive review!

Chris is always kind and listens to me. I have had to...

Chris is always kind and listens to me. I have had to wait for things, which is current situation right now, but Chris keeps me informed of things and is honest so my expectations are always met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Nataliehathcox, thank you for sharing your positive experience with us! Our team truly appreciates your support!

I had an opportunity to meet a great person today. She...

I had an opportunity to meet a great person today. She turn out to be my salesperson. It was a great experience to meet her, and she had the opportunity to sell me a truck. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Auburn, we are very happy to have provided you with such a positive experience! Thanks so much for sharing through this kind review!

Helped me out the best way possible. Will be back and...

Helped me out the best way possible. Will be back and might even buy a car soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

The ONLY place in Birmingham I will buy a vehicle is...

The ONLY place in Birmingham I will buy a vehicle is Hendrick! Lauren is super helpful, knowledgeable and efficient! I cannot say enough good things about Adam Lader and the entire staff. They truly care about getting you in the perfect vehicle and Ive never felt like they were aggressive or trying to put me in something just to sell it to me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Brittany.jones85, thank you for your kind words and this wonderful review!

Great experience, it was more than just buying a vehicle....

Great experience, it was more than just buying a vehicle. We was able to get the vehicle that we actually wanted and the salesman wasn’t just trying to sell a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Thanks so much for sharing!

DeAndre was great and got me taken care of! I I would...

DeAndre was great and got me taken care of! I I would definitely recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Sara.macedon, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM! Thanks so much for sharing!