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Hendrick Chrysler Dodge Jeep RAM Hoover

(6,007 reviews)
2025 national dealer award
View 51 awards
2025 national dealer award 2025 national dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(6,007 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep RAM Hoover from DealerRater.

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Douglas Cooper listens to your wants/needs and does...

Douglas Cooper listens to your wants/needs and does everything within his capability to make sure your experience is amazing! You will appreciate his attention to detail, knowledgeable and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Cooper_olivia, thank you so much for your positive comments about our team at Hendrick Chrysler Dodge Jeep RAM!

James Dyson was courteous and well mannered and new my...

James Dyson was courteous and well mannered and new my vehicles needs outstanding person to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Flashburn, thank you for your kind words and this wonderful review!

Carlos was awesome! Made the process easy! Go see him! He...

Carlos was awesome! Made the process easy! Go see him! He will take care of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Teresa2011moma, we're glad you had such a wonderful experience with us!

Inexplicable! Somehow, only God knows how, the stars...

Inexplicable! Somehow, only God knows how, the stars aligned and my neighbor Patrick recommended me to a dealership in Hoover, AL when I was seriously considering purchasing the automobile of my dreams. Well, from that inquiry to the time of delivery of that car was less than 1 day. No way! Not once but twice! There it was, make, model, color interior everything I was looking for right there in front of me. I just knew someone had already spoken for it. My heart beat skipped when Lauren Bush told me it would be mine. What happened later on was purely a dream to find an even better version of the same car with a way better package to carry home. Unbelievable, and even to find me a better financing package. Holy cow, this team went to bat for me and knocked it out of the park!. I have to say that from the showroom staff’s professional and courteous help from the very beginning (even entertaining and spending time with my 2 yr. old son) through the signing and tag/title/insurance process with Chandler Miller was not only smooth but …..well, FUN and ENTERTAINING! Seriously! I have already recommended several friends and family to check out the Hendrick Dodge Chrysler Jeep Eagle experience. I am nowhere close to being an expert in this field, but I have spent my share of time and have been trained in the arts of interpersonal communication, management, sales, marketing advertising, partially regarding automotive performance and appearance. That should count for something, right? So, my call on Hendrick Dodge and the entire family? Championship performance! 5 1/2 stars. A+ No real surprise. Totally expected and delivered. They took care of me. Not one complaint. Recommendation: Anyone even thinking about purchasing a new or used vehicle, please go to Hendrick first. You should enjoy the people, the selection and the process. I believe at the very least your visit will brighten your day. Thanks to all the Hendrick Automotive family. xxxxxxfor doing business the right way. A big thanks to my neighbor Patrick too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Daniel_mcclary, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day!

Adam Lader and Lauren bush made the buying process easy...

Adam Lader and Lauren bush made the buying process easy and enjoyable! I highly recommend using Hendrick CDJR for your next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Matthew was a pleasure to work with. Got me in the...

Matthew was a pleasure to work with. Got me in the vehicle I wanted without the normal stigma of a salesman. Pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Clint.pruett, it's experiences like yours that really keep us motivated! Thanks so much for sharing and supporting our team!

Alan was very Friendly, courteous, and knowledgeable, he...

Alan was very Friendly, courteous, and knowledgeable, he looked up the replacement part for my vehicle and double check it to make sure it was correct.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Msabotka01, we're happy to hear you had such a positive experience with our team!

Crystal Mackey was amazing! I will definitely be...

Crystal Mackey was amazing! I will definitely be referring more people to this dealer ship! She treated us with the upmost respect, she was honest, friendly the list goes on. Thank you crystal🤗

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Monique, thank you for sharing your positive experience!

Crystal and the team are always an absolute delight to...

Crystal and the team are always an absolute delight to work with. Would not purchase anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kbarnes, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks so much for sharing!

Great experience because of Desmond Gray 10/10 very...

Great experience because of Desmond Gray 10/10 very professional and got me exactly what I wanted!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kdrob22, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!