Reviews
Sales
Mike and Kristen was great. Gave me exactly what I wanted. Very professional and nice. Everyone was great!!! Anyone looking for a car I definitely would recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome job
Awesome job both by Mike and by the finance crew getting me the deal I needed to take home my favorite car. Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome!!
This dealership is the best by far! I received premier customer service by a young man named Christian. I will definitely be getting all of my cars here from this point forward. This young man won this dealership a customer for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!!
Great Jeep!! My son is very excited!!!! I have been thinking for quite some time about getting one. I hear the commercials by the guys on Rick & Bibba and decided to stop in!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Experience
Corey D Scott is always passionate when listening to why I was there. My niece bought a new car about 7 months ago, so I thought I would check out me a new one. Although I didn't want to make that new purchase right now, i will return soon. Corey was very professional and understanding. Thank you Corey I will let you know when I will return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Friendly environment
The staff is very friendly, helpful and will work with you to make a great deal. They have a large inventory of various high demand vehicles .
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Just flat out awesome
I went to hendrick cdjr in Hoover looking at cars just to get an idea of what my options are. I was greeted by McKenna Anderson , she was very helpful in showing me different cars and advising me on the different features of the Chrysler products. I could tell that she’s a very knowledgeable young lady and has a bright future in the car industry. Also while I was there she introduced me to a couple of other hendrick people that were very knowledgeable and willing to help with the care of my new jeep. Kristy duke and Chris Sloan in service . Thanks hendrick for the great buying experience!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer Service
I was "browsing" for a charger and this young gentleman approached me. I was very uninterested at first because I feel like car salesmen are over the top trying to get a sale. Christian Thomas was the complete opposite! He was always in close proximity whenever I needed him. He had a smile on his face and made me look at a car saleman differently. He was knowledgeable about everything concerning the car I was looking at. He was very patient and attentive to all my needs and for that I'm grateful for the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MaKenna A
Makenna Anderson represented Hendricks in an explicit and professional manner. Her knowledge of sales and customer service certainly is a huge asset to a customer interested in purchasing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful and courteous experience from Corey Burdine
As a former owner of previous Town and Country vans I was in the market for a used 2015 or 2016 T & C as my 2008 van had reached 200,000 mileage. Corey was helpful and showed us what was available at the Hoover location and after a test drive we went back in to discuss what other cars were available. We were able to find one that I liked online.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car