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Hendrick Chrysler Dodge Jeep RAM Hoover

(5,900 reviews)
2025 national dealer award
View 51 awards
2025 national dealer award 2025 national dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,900 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep RAM Hoover from DealerRater.

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Sales

Mike and Kristen was great. Gave me exactly what I wanted. Very professional and nice. Everyone was great!!! Anyone looking for a car I definitely would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Awesome job

Awesome job both by Mike and by the finance crew getting me the deal I needed to take home my favorite car. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome!!

This dealership is the best by far! I received premier customer service by a young man named Christian. I will definitely be getting all of my cars here from this point forward. This young man won this dealership a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience!!

Great Jeep!! My son is very excited!!!! I have been thinking for quite some time about getting one. I hear the commercials by the guys on Rick & Bibba and decided to stop in!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Experience

Corey D Scott is always passionate when listening to why I was there. My niece bought a new car about 7 months ago, so I thought I would check out me a new one. Although I didn't want to make that new purchase right now, i will return soon. Corey was very professional and understanding. Thank you Corey I will let you know when I will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Friendly environment

The staff is very friendly, helpful and will work with you to make a great deal. They have a large inventory of various high demand vehicles .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just flat out awesome

I went to hendrick cdjr in Hoover looking at cars just to get an idea of what my options are. I was greeted by McKenna Anderson , she was very helpful in showing me different cars and advising me on the different features of the Chrysler products. I could tell that she’s a very knowledgeable young lady and has a bright future in the car industry. Also while I was there she introduced me to a couple of other hendrick people that were very knowledgeable and willing to help with the care of my new jeep. Kristy duke and Chris Sloan in service . Thanks hendrick for the great buying experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer Service

I was "browsing" for a charger and this young gentleman approached me. I was very uninterested at first because I feel like car salesmen are over the top trying to get a sale. Christian Thomas was the complete opposite! He was always in close proximity whenever I needed him. He had a smile on his face and made me look at a car saleman differently. He was knowledgeable about everything concerning the car I was looking at. He was very patient and attentive to all my needs and for that I'm grateful for the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

MaKenna A

Makenna Anderson represented Hendricks in an explicit and professional manner. Her knowledge of sales and customer service certainly is a huge asset to a customer interested in purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Helpful and courteous experience from Corey Burdine

As a former owner of previous Town and Country vans I was in the market for a used 2015 or 2016 T & C as my 2008 van had reached 200,000 mileage. Corey was helpful and showed us what was available at the Hoover location and after a test drive we went back in to discuss what other cars were available. We were able to find one that I liked online.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.