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Hendrick Chrysler Dodge Jeep RAM Hoover

(5,895 reviews)
2025 national dealer award
View 51 awards
2025 national dealer award 2025 national dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,895 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep RAM Hoover from DealerRater.

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Friendly, professional sales staff.

James Kennedy was the sales person that we contacted concerning the Jeep in which we were interested. He promptly replied and arranged a time for us to look at the vehicle. We arrived about 20 minutes early, so they arranged for his associate, Corey Burdine, to work with us. He was very professional and knowledgeable concerning all aspects of the vehicle and the sales process. We were pleased with James and Corey, who provided friendly and courteous answers to all of our questions. We were also pleased with Chris Cornelius, the Finance Manager, who was also very professional and courteous during the wrap-up of our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

10/10

Hands down the best experience I’ve ever received at a dealership! James was so helpful in leading me in the right direction and getting me in a brand new car. Can’t thank him enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Patient, nice, polite.

I was greeted with the upmost respect and kindness as soon as i stepped through the door. I would recommend this dealership and salesperson to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome customer service by Mike laster

The moment we contacted the dealership Mike Laster made us feel at home. He listened to our concerns/ needs. Next he went to work trying to find the perfect vehicle for us. He never once tried to sell us but gave us all the options...pros vs cons.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

LOVE MY DODGE!

I have only owned CDJ products since 1991 and onc again they did not disappoint. I came to Hendrik knowing exactly what i wanted and they had plenty of 18 models in stock to choose from. Brandon Jerald was my salesman and was very knowledgeable about the products. He was never a pushy salesman and was very professional and we had a few good laughs about my fear of the new technology that blows my mind. I highly recommend hendrick and Brandon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales

Mike and Kristen was great. Gave me exactly what I wanted. Very professional and nice. Everyone was great!!! Anyone looking for a car I definitely would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome job

Awesome job both by Mike and by the finance crew getting me the deal I needed to take home my favorite car. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!!

Great Jeep!! My son is very excited!!!! I have been thinking for quite some time about getting one. I hear the commercials by the guys on Rick & Bibba and decided to stop in!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome!!

This dealership is the best by far! I received premier customer service by a young man named Christian. I will definitely be getting all of my cars here from this point forward. This young man won this dealership a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Experience

Corey D Scott is always passionate when listening to why I was there. My niece bought a new car about 7 months ago, so I thought I would check out me a new one. Although I didn't want to make that new purchase right now, i will return soon. Corey was very professional and understanding. Thank you Corey I will let you know when I will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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