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Hendrick Chrysler Dodge Jeep RAM Hoover

(5,860 reviews)
2025 national dealer award
View 51 awards
2025 national dealer award 2025 national dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,860 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep RAM Hoover from DealerRater.

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Driving a car I actually wanted!

Christie was very quick and efficient. She made sure that all of my needs were met without giving me the usual used car salesman runaround.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I referred my daughter after my purchase

I had such a pleasant experience purchasing my 2011 dodge Durango that I sent my daughter to purchase a car when she was in need of a car. My saleswoman along with management John got the deal done!!! She was a 1st time buyer n John worked hard to get d deal done with no cosigner... N what a great job he did dat!!! My daughter Luvz her 2011 Hyundai elantra!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dedication Personified

Christie was the best and most dedicated person I've ever dealt with, that's a great feeling as a customer. I'd highly recommend anyone to her

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing service

Christie Taylor was so helpful and she was determined to get me the best deal possible. Thanks to her I have a brand new ride !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great purchase experience

When others said no Hendricks said yes. With Christie Taylor as my saleswoman along with the financing team there I left there riding. I will continue to purchase n send customers to Hendricks as long as they sell n stand behind the cars they sell!!! I luv great service even after the sell!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Streamlined Truck Sale

I was extremely happy with the overall experience at Hendrick Dodge. I purchased a 2015 Dodge Ram 1500 Crew Cab from Robert and Stephanie. They exceeded my expectations in all categories and I will definitely be back for my next vehicle purchase. Furthermore, the sales manager was willing to work with the price and the finance department was helpful in lowering the finance rate. If you're in the market for a new vehicle, please give Hendrick a visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Smooth Truck Sale

I was extremely happy with the overall experience at Hendrick Dodge. I purchased a 2015 Dodge Ram 1500 Crew Cab from Robert and Stephanie. They exceeded my expectations in all categories and I will definitely be back for my next vehicle purchase. Furthermore, the sales manager was willing to work with the price and the finance department was helpful in lowering the finance rate. If you're in the market for a new vehicle, please give Hendrick a visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hendrick is amazing!

I came into Hendrick Hoover haphazardly 3 Saturdays ago just to check the size of a used Dodge SUV I was interested in purchasing in Tuscaloosa, AL and ended up driving away in a brand new 2015 Jeep Compass! My search began with a stop at another dealer nearby to view the Dodge but it was unavailable due to servicing, so I kept driving and stopped at Hendrick Hoover because I remembered it was a Dodge dealer. My sales consultant, Delisa, greeted us promptly when we arrived and immediately took us to the vehicle I asked to see. Well, it turned out that Dodge would not suit my needs and we prepared to leave and continue browsing online for other options. Instead, Delisa asked what I was looking for and what I was willing to pay. We sat down and searched their inventory for other vehicles, test drove a car, and had my existing car appraised. When I still wasn't convinced I'd found "the vehicle" I wanted, the financial manager, Joel Watson, came in and offered to get me into a NEW SUV for the same monthly payment I was contemplating for a 2010 car. Of course I said "YES", and then test drove the 2015 Jeep Compass. It was "the vehicle" for me and I drove out of there with it! The only negative feedback I would give is that we never discussed the specs/features of the Jeep, and the long wait to complete the paperwork (~2 hour). All-in-all, I could not be more happy with my decision to buy from Hendrick Hoover and I absolutely LOVE my new Jeep. Many thanks to Delisa and Joel!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Hendrick made magic happen for me!

I came into Hendrick Hoover haphazardly 3 Saturdays ago just to check the size of a used Dodge SUV I was interested in purchasing in Tuscaloosa, AL and ended up driving away in a brand new 2015 Jeep Compass! My search began with a stop at another dealer nearby to view the Dodge but it was unavailable due to servicing, so I kept driving and stopped at Hendrick Hoover because I remembered it was a Dodge dealer. My sales consultant, Delisa, greeted us promptly when we arrived and immediately took us to the vehicle I asked to see. Well, it turned out that Dodge would not suit my needs and we prepared to leave and continue browsing online for other options. Instead, Delisa asked what exactly I was looking for and what I was willing to pay. We sat down and searched their inventory for other vehicles, test drove a car, and had my existing car appraised. When I still wasn't convinced I'd found "the vehicle" I wanted, the financial manager, Jared, came in and offered to get me into a NEW SUV for the same monthly payment I was contemplating for a 2010 car. Of course I said "YES", and then test drove the 2015 Jeep Compass. It was "the vehicle" for me and I drove out of there with it! The only negative feedback I would give is that we never discussed the specs/features of the Jeep, and the long wait to complete the paperwork (~2 hour). All-in-all, I could not be more happy with my decision to buy from Hendrick Hoover and I absolutely LOVE my new Jeep. Many thanks to Delisa and Jared!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great staff Great service

I went to Hendrick CDJR in Hoover to see the new Ram 1500 Rebel. I am so glad I did. The staff was great. Brad Horton was my salesman and he was very knowledgeable. He took his time to show mw all the features and did not pressure me. Chris handled my financing, and he got me an unbelievable rate from the bank that put my payment exactly where I told him I needed to be. The manager of the store, I believe her name was Tonya, even came out and thanked me for my business. They really put customers first and that is why I will recommend Hendrick to all my family and friends. Thanks Hendrick, I love my new truck!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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