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Hendrick Chrysler Dodge Jeep RAM Hoover

(5,860 reviews)
2025 national dealer award
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2025 national dealer award 2025 national dealer award 2025 national dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,860 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chrysler Dodge Jeep RAM Hoover from DealerRater.

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quality service

From the time I was here til the time I left the service was over the top amazing and I enjoy the car and I am happy that I had a Good sales person to help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Quality Of Service I Received At Hendrick

I truly enjoyed the service and quality of professionalism of the salesperson, Christie Taylor,that I received at Hendricks Chrysler Dodge Jeep Ram. Not only did she make me comfortable with the choice of the vehicle I finally purchased, she walked me through the whole process explaining in very excellent details any questions I asked..Thanks to her and the rest of the salespeople here I feel confident in recommending this dealership to others,and I will come back again and again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The sales staff was amazing

Bought a new rubicon Friday. Was helped by Jessica F. and she made the process of buying a new jeep awesome. She was extremely helpful and knew her stuff. If you're looking for a new jeep go ask for her you won't regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason, Thank you very much for the kind words about Jessi and your new Wrangler. Enjoy the new ride and dont' hesitate to get in touch with anything you need! Best, Andrew BDM - Hendrick CDJR

Good Experience!!!

The buying process was easy, the finance terms were good given my credit. They do miracles when it comes to giving a second opportunity to people looking to rebuild their credits. Christie Taylor, my Sales Rep was very helpful. I recommend visiting them for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service

Excellent service. Honest, efficient, and professional. Ask for Paul Borge, he'll take great care of your car! I would definitely recommend the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great sales consultant

I had the pleasure of working with Christie Taylor. I can say the experience was so wonderful, I was able to purchase two vehicles from her. It's not too common you find a person that make every effort to satisfy the customer. And she did. Great job Hendricks!!! Ms Taylor wad awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words and letting more folks know how great Christie is! She is a wonderful team member and I'll be sure she see's this as well. Thanks so much for letting us work with you! Best, Andrew BDM - Hendrick CDJR

WE weren't looking for a Truck !

We were just test driving on a Saturday and had not planned to buy a truck, But once we dove the Hemi there was no turning back. It was love at First Drive. Bruce Higgins knew so much about the truck and its features. He answered all questions with enthusiasm. The entire Sales team was great in negotiating the right price for our budget and expectations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Experience Buying A Car Ever

The minute I came to the lot I felt special. My salesperson, Bruce, was extremely friendly and found the best car for me! He helped me with the whole process! He made it easy and didn't pressure me! I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Buying and Maintaining A Vehicle

I've been a customer of Hendrick Dodge for several years. Made several vehicle purchases from them. Their sales team and customer service is up there among the best I've encountered. In the service department, Paul Borge has been super nice, very knowledgeable, and always happy to address and resolve any service needs I've had on my vehicles in a timely manner. If you are looking to buy a vehicle, Hendrick Dodge is the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

Got me into the right truck at the right price!! Would definitely recommend this dealership. Love my new Ram truck. Sales staff went above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.