Reviews
Finally finishing my car and letting the customer tell
Finally finishing my car and letting the customer tell the receiver what else they want finished
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Ora! It sounds like you appreciate the option for customers to have input on their vehicle. At Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR), we strive to ensure your car meets your expectations. If you have any further thoughts or specific requests, please feel free to reach out, and we look forward to assisting you in the future! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Fred was great to work with!
Fred was great to work with! He kept me updated and was very easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Angela! We truly appreciate your kind words about Fred and are thrilled to hear about your positive experience at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). We strive to keep our customers updated and make the process as smooth as possible. We look forward to seeing you again soon! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
I worked the salesperson Mr.
I worked the salesperson Mr. Mike Forbes, he was absolutely helpful in helping me make my decision on what vehicle I wanted. He's very friendly, professional and knowledgeable about each and every vehicle I questioned about.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Rhonda! We're thrilled to hear about your positive experience with Mike Forbes at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). It's great to know that he helped you find the perfect vehicle and provided friendly, professional service. We appreciate your feedback and hope to see you again soon! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Quick and professional, kept me in the loop.
Quick and professional, kept me in the loop. Provided transportation to and from repair. Good follow thru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Mark! We appreciate your kind words about your experience with Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). It's great to hear that our team provided quick and professional service while keeping you informed. We look forward to serving you again in the future! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Dave D.
Dave D. Is the best I follow him where he goes. Just an awesome person!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Cindy! We truly appreciate your fantastic review of Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). It's wonderful to hear that you had such a great experience with Dave. He is indeed a valuable member of our team. We look forward to seeing you again soon! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
There was a guy there when I got there at 6:07pm that
There was a guy there when I got there at 6:07pm that walked me through checking in my car. I don't remember his name but he had a limp. He had just had surgery. I was standing there aimlessly when my car was towed but I had just missed the office staff and didn't know what to do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us. We're glad to hear that someone was there to assist you with the check-in process, and we appreciate you towing your vehicle to us. Please feel free to reach out to us directly at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville if you have any further questions or need assistance. Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Staff was great full circle, from start to finish, with
Staff was great full circle, from start to finish, with scheduling, service and pick-up. Jeff Martinez was took excellent care of us, excellent/transparent communication and delivered results and followed-through with expectations. Very satisfied with service department accommodating us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Argy! We’re thrilled to hear about your positive experience with our staff at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). It’s wonderful to know that Jeff provided excellent service and transparent communication throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
My experience with sales department and service
My experience with sales department and service department has been excellent. I continue to service my vehicle at Freedom with easy scheduling of appointments and speedy / professional service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Troy! We're thrilled to hear that your experiences with both our sales and service departments at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR) have been excellent. It's great to know that you find our appointment scheduling easy and appreciate our speedy and professional service. We look forward to continuing to serve you in the future! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Great service very professional staff and well
Great service very professional staff and well knowledgeable of your vehicle needs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Albert! We truly appreciate your kind words about the service and professionalism of our team at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville. It's great to hear that you found us knowledgeable about your vehicle needs. We look forward to assisting you again on your next visit! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville
Needed an oil change, safety inspection, and emissions
Needed an oil change, safety inspection, and emissions treatment prior to a long road trip. Freedom Scheduled me within minutes at my convenience serviced my vehicle while I waited. I was on the road within the hour with great service. I had a great trip traveling over one thousand miles with no issues, improved performance, and gas mileage. Excellent Job Freedom Dodege, Ram, Chrysler, Jeep Service department!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Troy! We're thrilled to hear that you had a great experience at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR) and that our service team was able to get you back on the road quickly and efficiently. It's fantastic to know that your trip went smoothly and that you noticed improved performance and gas mileage. We look forward to serving you again for any future needs! Safe travels! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville