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Freedom Dodge Chrysler Jeep Ram by Ed Morse

(1,116 reviews)
Visit Freedom Dodge Chrysler Jeep Ram by Ed Morse
Sales hours: 8:30am to 8:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 7:00am–6:00pm
Tuesday 8:30am–8:30pm 7:00am–6:00pm
Wednesday 8:30am–8:30pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–6:00pm
Friday 8:30am–8:30pm 7:00am–6:00pm
Saturday 8:30am–8:30pm 7:30am–3:00pm
Sunday Closed Closed
New (866) 386-1192 (866) 386-1192
Used (855) 800-0311 (855) 800-0311
Service (888) 449-7838 (888) 449-7838

Reviews

(1,116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Dodge Chrysler Jeep Ram by Ed Morse from DealerRater.

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Promptly approached me as I arrived.

Promptly approached me as I arrived. They also explained the services and offered other services that could be good for my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Arlette, for your wonderful review! We’re thrilled to hear that our team at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR) was prompt in assisting you and provided valuable information about our services. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to seeing you again! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville

Can’t get anyone from a salesman to manager to provide a

Can’t get anyone from a salesman to manager to provide a purchase order in over a week. They even reached back out to me and asked if I was still interested, apologized, and said they were working on it now, and still haven’t gotten me a purchase order.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

I had a great experience at Freedom Dodge.

I had a great experience at Freedom Dodge. I brought my car there New and I take it there to be serviced. Good Team of People. Trystan took good care of me and my needs. Brent great Manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Sheri! We're thrilled to hear about your great experience at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville (DTCR). It's wonderful that Trystan and Brent provided excellent service for you and your vehicle. We truly appreciate your kind words about our team. We look forward to seeing you again for your next service visit! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville

I've been doing business with Freedom Chrysler Dodge for

I've been doing business with Freedom Chrysler Dodge for years. Good job. See you next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your kind words, Samuel! We're thrilled to hear that you've been doing business with Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville for years. We appreciate your support and look forward to seeing you next time! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville

Robert was great with making the process so easy.

Robert was great with making the process so easy. Quickest I've ever been in and out of a dealership after making a purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Stacey! We truly appreciate your kind words about Robert and are thrilled to hear that your experience at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville was so smooth and efficient. We strive to make the car-buying process as easy as possible for our customers. We look forward to serving you again in the future! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville

They are the so bad.

They are the so bad. They are layer and will try to scam you one way or another

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your feedback. We regret to hear your concerns regarding your experience with Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville. We aim to maintain high standards of integrity and service. If you'd like to discuss your concerns further, please feel free to reach out to us directly. Your feedback is valuable as we strive for continuous improvement. Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville

Mr. Daveon Smith of Freedom Dodge Chrysler was

Mr. Daveon Smith of Freedom Dodge Chrysler was outstanding in the repIr of my Jeep Rubicon . The service was prompt and done efficiently as promised. Thanks a lot Daveon Smith!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that Daveon was outstanding in repairing your Jeep Rubicon and that you experienced prompt and efficient service here at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville. We appreciate your kind words and hope to see you again for your future service needs! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville

Fred is a great service manager.

Fred is a great service manager. He heard my plea it got done. He beyond and above. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Kimberly! We truly appreciate your kind words about Fred and are thrilled to hear that he went above and beyond to assist you. At Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville, we strive to provide exceptional service and it’s wonderful to know you had a great experience. We look forward to welcoming you back on your next visit! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville

We have been to both freedom dodge and freedom

We have been to both freedom dodge and freedom Chevrolet…both service departments are exemplary! Great service thanks to great employees!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Susan! We're thrilled to hear about your positive experiences at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville and Freedom Chevrolet. Our team takes pride in providing exemplary service, and your kind words about our employees mean a lot to us. We look forward to seeing you again for any of your automotive needs! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville

Omar went above and beyond to provide for my every need

Omar went above and beyond to provide for my every need and the upmost courteous and professional experience that one could possibly ask for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Robert! We truly appreciate your kind words about Omar and the exceptional service he provided you at Freedom Chrysler Dodge Jeep Ram by Ed Morse Duncanville. We're delighted to hear that you had such a positive experience. We look forward to assisting you again in the future! Sincerely, Freedom Dodge Chrysler Jeep Ram by Ed Morse - Duncanville