Reviews
Service
This is my third purchase from JTs Kia and each time was great. I've dealt with AJ and he's a great sales person. I recommend a promotion.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Librarian
The waiting area was clean with coffee and snacks available for clients. There was a charging station for cell phone users. The service department was friendly and polite. They were very helpful. They explained the services they provided. Great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
brought car in for 30,000 mile service. Items were
brought car in for 30,000 mile service. Items were all taken care of satisfactorily. I still need to speak with Eric regarding the adjustment to the headlights. It still appears to not illuminate far enough in front of the car. I do a lot of night driving and this issue is critical. Although I was advised the lights were adjusted and that they are "self leveling", this issue persist. Therefore it is paramount that I obtain resolution to this concern.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello - and thank you for the feedback regarding your recent service visit. I would like to hear more about the issue with your headlights, so feel free to contact me directly: Eddie Wahdan GM: (803) 509-5555.
Happy KIA owner
We had a very good experience . The service work was done very promptly and wait time was minimal. Reggie , our service adviser was very courteous . We were really impressed with the up grades to the waiting area. the new chairs were great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ortiz
Great customer service no pressure sales, courteous and professional, really appreciate that and the representative that took care of me did a great job representing your company I will return again for more services thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Driver
Great service appointment with Eric the SM, very thorough and made sure I was updated while I waited
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience
I purchase my Kia Forte in July of 2016. This is the best place for a purchase and your car service. Great customer service and everyone is polite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great and fast service
Process was simple and easy! No price haggle and the sales representative was very knowledgeable about the products that were being advertised. Look forward to doing more business in the future. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The absolute worst ever
I originally went in because I say a vehicle online that I wanted. I got there and they had me convinces that my vehicle was extremely dangerous for me and my children. Anyways he said we can get you in a car today. I said ok. I was not given any option or any choice and was told we can put you in this brand new kia, I was skeptical. But I was scared to drive my car. They told me that my payments would be one thing and then within a week they called me and increased my payments by over 100 dollars a month. I called there regarding my check engine light coming on and I was told to take it to Galeana. I did and they were very helpful. Jts is very shady, pushy and down right dishonest. I was stuck in a car I hate!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Mr. Randolph Glover
I had a wonderful experience. I would recommend anyone to kia dealership service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase