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JT's Kia

(1,657 reviews)
Visit JT's Kia
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–8:00pm
Saturday 9:00am–9:00pm 7:30am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (803) 514-5664 (803) 514-5664
Used (803) 514-5662 (803) 514-5662
Service (803) 514-5660 (803) 514-5660

Reviews

(1,657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JT's Kia from DealerRater.

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Service

My service was excellent and they help me understand everything about my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Great Service Department--clean and efficient. Things are done in a timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Experience

My husband and I were out browsing cars on a beautiful afternoon, not looking to buy but gathering ideas for a future purchase. We came upon JT Kia and was met with a wonderful staff that made you feel right at home. They were knowledgeable, courteous, and explained the "ins" and outs" of their current offers in a clear and professional manner. Long story short, we left that evening with a 2017 Kia Sorento. It was truly an amazing experience and we would definitely recommend this dealership to anyone. Special shoutout to our salesperson, Valerie Bellini for helping us make a great purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have the best sales person. That jt kia has.

I had a great experience at this dealership. Terrell did everything wright .and kia is lucky to have a great employee like that. I wish I had employees like him at my place of employment. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Trade in

This is the worst place ever I will never come back there again I never heard of thing they was saying to get a car and I am a valuable customer being with Kia for 4 years now

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello and thank you for your feedback. We strive to provide the best customer service possible and I am sorry to hear that you had a negative experience with us. I would like to hear more about what went wrong and hopefully rectify the situation. Please contact us at (888) 692-9699.

It was a good experience.

The gentleman that helped us was very perfessional. Made sure that we were happy with everything going on with the sale. Also made sure that we had all the accessories we needed in the vehicle. Terrell Shaw was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Efficient and thorough

I can honestly say, this is the one and only car dealership service center that I don't mind spending anytime bringing my car in for service. Why? The waiting room area alone is comfortable and relaxing. There is nice complimentary coffee and snacks as well as a charging station for any electronics you may have. Most of all, I like the fact that the service department not lonely services my car within a timely fashion BUT they let me know of any alerts/recalls at hand. That's very comforting and good to acknowledge and know so I can plan to have it upgraded/corrected or schedule for another appointment if needed. They are thinking for the consumer and that's refreshing!!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Emergency repair

After experiencing a blowout on 77 South we were towed to JTs . There the staff were excellent in getting a new tire on our car and getting us back on the road with minimal downtime. They truly made what was a bad day for us seem a little better

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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chipped rims

My rims were chipping & made appointment, came in & was told they would be replaced, the following week they were in and on my car !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Terrell Shaw MY SALES AGENT AT JT'S KIA

I wanted to tell you about my sales man at JT'S KIA!! I have to say I have never experienced a wonderful vehicle buying experience like working with Terrell Shaw. I really bought 2 SORENTOS from him. I bought my 1 st Lia Sorento L 2016 in September of 2015. I had such a great time with Terrell that It was so smooth. I then decided to up grade since I loved my SUV but wanted more up grades. Sun roof, leather interior and more buttons to push. Ha! Ha! I called Terrell and told him I wanted to trade up and told him it would be 2 or 3 weeks before I could actually get to him and trade up. He told me that would be fine and when I was ready just call him and we would get my trade done. I am proud of him because he listened. What I mean is he did not push me or hurry me up. He asked me about what I wanted to get into once I traded and he would look and keep an eye out for me when I told him my time of 2 or 3 weeks. He called to ask me about what I wanted like in the middle of the time frame and never was like hurry hurry come on already. Lol! That is way I had such a great experience at JT'S. I called him when I was ready and I got with Terrell and we looked at all the vehicles until I was satisfied with the one I wanted and picked. I then told him I would be back the next day to trade and drive off in my new SUV! I just think about JT'S every time I am in my ride comfortable and so very happy. I just wanted to say Hello people in South Carolina that would love to own a KIA then go to JT'S KIA off of I-77 on Killian Road in North East Columbia. They have great Sales Agents and I got to say the service department is wonderful 2!!! I take my husbands Genesis there 2! I may be picky but I only trust KIA for my KIA and my Genesis 2!!! Every time I stop in I feel like home. Hello to all KIA owners you know when you are driving. ??? Thanks again Terrell I will see you soon! ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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