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Nissan of Silsbee

(448 reviews)
Visit Nissan of Silsbee
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:30pm 7:30am–5:30pm
Tuesday 9:00am–6:30pm 7:30am–5:30pm
Wednesday 9:00am–6:30pm 7:30am–5:30pm
Thursday 9:00am–6:30pm 7:30am–5:30pm
Friday 9:00am–6:30pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–12:30pm
Sunday Closed Closed

Reviews

(448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Silsbee from DealerRater.

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Great care

Great care was taken for me in the process of the services I needed for my car. I really appreciated the effort of Dale Standley for making sure I was well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

The service was good, but the waiting was a bit long. My truck had a good wash, but not entirely. Dale Stanley is one of the nicest people, and he did an excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast friendly service

Every one was courteous and helpful everyone in the dealership was always smiling and friendly, they interacted with others very well I look forward to doing business in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was ok

Joe Hinson and jackie gee are awesome just just keep them happy. Teach will samual to slow down a little. Hes a bit pushy. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent and top notch

They were very courteous very understandable and very helpful and everything every question I had and everything I was concerned about was answered and also very helpful with my payment plan and my service plan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We truly value your business here at Silsbee Nissan!

Oil change and service

The personnel here is what makes this service it is just phenomenal I cannot think of how you could be treated any better They care for your vehicle like it was their own I would recommend this to anyone with any type of vehicle in fact I am taking my non-Nissan vehicle for its next service there Thanks to all the people at the service center Jim Parker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My best car buying experience ever!!!

My sales person was Stevie Sherman and he made the whole experience fast, simple, and pleasant. This was an amazing experience and I am definitely recommending Nissan of Silsbee to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience I've ever had buying a automobile!

Buying this car was the best experience I have ever had anywhere. It started when we drove up to the lot and greeted by the salesman Derrel Lowe. We told him what we wanted and he showed us exactly what we ask for. The price was more than we were wanting to spend and he said let us try to work a deal. The floor manager worked up a deal ,we countered, he tried we countered again and got the price we wanted.We were introduced to all the departments and personnel. We was there about 2 hours from start to finish,we were shown all about the car,I would recommend Silsbee nissan to any one looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brand new truck great time

Took them about 2 hours to get me in a truck I liked and paper work done they did a great job! I would definitely recommend them to anybody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing Experience

amazing experience! Will was very knowledgeable, he made the process very easy. I highly recommend this dealership to family and friends. I didnt feel pressured into purchasing. everything was just perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.