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Nissan of Silsbee

(448 reviews)
Visit Nissan of Silsbee
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:30pm 7:30am–5:30pm
Tuesday 9:00am–6:30pm 7:30am–5:30pm
Wednesday 9:00am–6:30pm 7:30am–5:30pm
Thursday 9:00am–6:30pm 7:30am–5:30pm
Friday 9:00am–6:30pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–12:30pm
Sunday Closed Closed

Reviews

(448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Silsbee from DealerRater.

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Very good experience!

They always have great people working there to help you get your vehicle taken care of. I love being able to get my car serviced at Silsbee Nissan!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very fast and polite

It is a very nice and pleasant dealership to go to best car buying experience I ever had i would love to go through it again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I came in for an ignition recall on my 2017 Sentra

I came for a service recall on my Sentra and was approached by a nice Salesman after I left vehicle with The service advisor. In the conversation he asked if I would be interested in a new 2018 Altima and I looked at 2 and purchased one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome!!

They work for you they made you feel like family. The atmosphere was very friendly. I would highly recommend this dealership to my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

All day repairs.

I arrived at 7:35a, and didn't leave until after 4p. They provide free water, popcorn, but snack machine was almost empty, and when they brought out snack to refill it, some were 20 days out of date, and were expiring in 1 day. I still paid for 2 of those items cause having been there all day, I live 75 miles away and had no way to buy anything to eat.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome +

At Nissan of Silsbee it a place for all your needs, great staff, wonderful service, best prices, best rated car dealership in all of S.E. Texas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant experience

As always I was extremely happy with my visit, the staff always goes above and beyond for the customers! Very welcoming environment, always smiling faces. And I have NEVER had any problems with this dealership in any way .I would and do refer them to everyone! Thank you . Rachel McNamara.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

G. A. Sprayberry - Family reunion and my 18 Rogue

I didn't come to buy a Rogue, but I got an 18 with exactly what I wanted... latest and best safe guards, a height that makes it easy to get in and out, and navigation or navi now that I'm hip. I can get back home to TN with ease. Sam drove me in the Rogue and helped me trade off my 98 pathfinder, my baby with 270,000 miles. She saved me money buy NOT GIVING ME THE ONLY SUV I SWORE I'D BUY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best.Car Buying.Experience.Ever!

Blessings happen at Nissan of Silsbee...upgraded from a 2011 Rogue to a 2018 Murano!! Bri made sure I got all the features I hoped for & more! My family and I will definitely be back for our next new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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CLEAN, FRIENDLY, AND KNOWLEDGEABLE

Very friendly knowledgeable and no pressure. They make you feel like family as soon as you drive on their lot. Facility is clean and great service waiting area with drinks and snacks while you wait on your vehicle. A++ for this store. I am an all time Silsbee Nissan customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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