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Packey Webb Ford

(696 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:30pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 505-5068 (888) 505-5068
Used (888) 507-6358 (888) 507-6358
Service (888) 508-5453 (888) 508-5453

Reviews

(696 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Packey Webb Ford from DealerRater.

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Very easy purchase.

Very easy purchase. Sales and finance associates were great to work with. Very happy with my experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Over all my experience was to say the least amazing.

Over all my experience was to say the least amazing. I got a good deal on a great car. Adam Reszka was our salesman and was amazing. Joe Storti was our finance guy. This guy made it happen. We ended up needing a little more money down, but he got us taken care of. I will definitely go here for my next car. It is worth the drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They are well prepared and complete the repair in one

They are well prepared and complete the repair in one hour or less. The facility is very clean and it reflect on the work performance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joseph, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

This is our ninth Ford and our eighth from Packey Web.

This is our ninth Ford and our eighth from Packey Web. We have dealt with the same salesperson each time. Elliott Sivewright has always been awesome every time. He knows us now, so this last transaction was a breeze. We called him and told him what we were looking for and what amenities we absolutely wanted and what amenities we could do without. He found a couple cars and told us to come in. We left with one of those choices a few hours later. Always great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Matt worked with us to pick a good truck.

Matt worked with us to pick a good truck. We compared several and I think he did well helping us to pick the best ones for us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Timothy, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience with Matt reflected this. We hope to be of service to you again! Take care!

Have been customers of Packey Webb for over fifteen

Have been customers of Packey Webb for over fifteen years. They are very knowledgeable and the Service Team is great. Just worked with Tim and he was completely honest with the work that needed to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Needed a car quick and cheap for going back to school,

Needed a car quick and cheap for going back to school, Between the Owner Greg and the Manager Matt, I walked in and out wihtin an hour and left with a SUV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bim, thank you for your kind words and congratulations on your new vehicle! At Packey Webb Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

I had gone to multiple dealerships looking to buy the

I had gone to multiple dealerships looking to buy the vehicle I wanted. I had some who tried talking me out of what I wanted and some who just wouldn?t attempt to work with me. Packey Webb was excellent and did everything the others wouldn?t. They were professional and listened to what I wanted. Would definitely recommend. I worked with Ernie and he was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we appreciate your recommendation of our dealership! Thank you again for choosing Packey Webb Ford, and we hope to see you again soon!

What can I say?

What can I say?? Diego (Godinez), our salesman, took care of us from start to finish throughout the long arduous process of special ordering our Ford F150 Lariat. We had so many questions before, during and after. Diego took all of our calls with great patience and much knowledge and experience. Including my ‘old lady who hasn’t purchased a vehicle in 20 years’ questions haha. The day our truck was delivered my spouse had neglected to bring important paperwork so we went home to get it. My spouse is almost 70 with health issues and he was exhausted and I had a dental appointment scheduled within the hour. He said we’ll just pick the truck up tomorrow. Diego was quick to jump in and said he’d bring the truck to us because we only had 2 more forms to sign and knew we lived in the next town over. WHAT A GREAT GUY!! So i rescheduled my dental appt and said come over anytime. Before he left he set up the auto start and a few other things. I was so grateful. I would ABSOLUTELY recommend DIEGO GODINEZ to anyone i know if they’re looking to buy a Ford car/truck. And Diego….. feel free to use us as a reference anytime!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent great service I have purchased vehicle from

Excellent great service I have purchased vehicle from them for the las 40 years and will only go to them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Packey Webb Ford as your first choice for service!