Reviews
2012 Ford Expedition
I had a lot of body work on this vehicle and was brushed off by your staff. It was amazing when i called Ford Detroit that they had taken care of the problem very quickly. You again just brushed me off down the street to Gerber Auto Body for the corrections. Ford was very helpful but Packey Webb yeah not so much.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
2012 Focus
Made the process of getting a car, easy and very straight forward.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Excellent deal on ESP purchase. Prompt and thorough handling on warranty repair visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, thank you so much for your positive review of Packey Webb Ford! We are always more than happy to assist you if anything else comes up. Take care!
Great service
Done in a professional and timely manner. I will be taking my vehicle for service there in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Mark, we're glad to hear your service was completed in a timely manner. We appreciate your review, and we are always more than happy to assist you if anything else comes up. Take care!
Outstanding ! What a relief!!!!
From leasing my Ford Taurus for 3 years to buying it in July 2019 to having the navigation system fixed I have been immensely pleased with the way I have been treated. I asked for a white, special paint, with pedals that come forward, sun roof, automated seats, and other things I needed as I am 4"10" and lo and behold, I received those wishes, plus more .Everyone has been courteous and helpful and always made me feel as if I am special. No so at other Ford dealers. I have a Ford dealer a mile away from home and yet I choose to go to Packey Webb which is a long distance from home - about a 1/2 hour. I would recommend PW to anyone!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience
Friendly and no pressure sales experience. Good selection of vehicles. Very clean and updated facilities.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Valerie, thank you so much for your positive comments about Packey Webb Ford! We're glad you enjoyed your buying experience, and we hope to see you again soon. Take care!
Packey Webb Ford
Packey Webb Ford made it easy to buy our Ford Ranger. Ernie made the sale simple and easy. Thank you Packey Webb. We are enjoying the truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Peter and Patricia, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
GREAT PLACE TO BUY A CAR!
Our recent purchase of a 2019 Ford F-150 Limited truck was hassle free! Our salesman was Eric Finlon assisted by John Webb. Eric was very responsive to all of our questions and kept the lines of communication open throughout the process. He was committed to getting us the exact vehicle that we wanted at the best price. This dealership is new, clean, and well organized. Looking forward to taking the truck back there for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Packy webb ford
Very nice place and nice people State of the art place super friendly people no pressure and someone was there always to help you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Refreshing experience
My salesmen Antonio and Steve were awesome. It was a very smooth process purchasing a used vehicle from Packey Webb Ford. Tony in finance was great. I would highly recommend Packey.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tracy, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!