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Packey Webb Ford

(696 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:30pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 505-5068 (888) 505-5068
Used (888) 507-6358 (888) 507-6358
Service (888) 508-5453 (888) 508-5453

Reviews

(696 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Packey Webb Ford from DealerRater.

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The Dealership was better than I had anticipated.

The Dealership was better than I had anticipated. From time I walked in until the time I walked out, I was felt at home with the environment and everyone I met. The Best car buying experience I ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

Great salesperson and made the whole experience from

Great salesperson and made the whole experience from start to finish very easy. Great dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! At Packey Webb Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Packey Webb

By far the best experience I?ve ever had purchasing a vehicle. Sergio went above and beyond providing an unforgettable experience. My pop and me took the train from St.Louis and Sergio even picked us up from the station. We were in and out and on our way back in about 45 minutes. Highly recommended dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Richard, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

2010 Ford Edge

Great experience buying a car from Packey Webb! Easy to work with. Will buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Matt, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Nick and the service team at Packey Webb always take care

Nick and the service team at Packey Webb always take care of me and my vehicle amazingly. I wouldn’t trust anyone else to work on my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Packey Webb is a great place to buy a car!

Packey Webb is a great place to buy a car! Fast and friendly service! I would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

I had a very good experience buying a Bronco Sport there

I had a very good experience buying a Bronco Sport there recently. The salesman, Diego, and finance rep, Joe Storti, were both very nice and very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This dealership was very helpful and helped me with all

This dealership was very helpful and helped me with all my needs. Definitely recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! At Packey Webb Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

As always, Nick is as always the best Service Advisor

As always, Nick is as always the best Service Advisor ever. Always goes above and beyond to make sure his customers are always satisfied beyond expectations. This is such a rare quality and hard to today. Thanks Nick for being the best and I will always come to you for all my Ford needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Kevin, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

2024 Bronco

Purchased a new vehicle from Packey Webb Ford six years ago. This is the third Ford dealer I have purchased a new car from. They are 24 miles from my house and the only dealer I would go back to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi William, your satisfaction means a lot to us, and we truly appreciate you choosing Packey Webb Ford for all of your automotive needs. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!