Reviews
Write a reviewSo Happy!
We left Arizona on a beautiful December morning headed to Utah for a long awaited ski trip. We had been looking at Suburbans online for six months and were hoping to find a "newer" used one while on vacation in the Salt Lake area. Shamrock was our first stop as they had a Suburban with the color of interior that I wanted. Wow! Everyone exceeded our expectations! We unloaded our ski gear and bags on the spot and reloaded everything into our new Suburban. Our ten year old (still in her jammies) curled up on their couch and watched TV while our older kids cleaned out the vehicle that we traded in and mounted our ski rack on the new. The whole process took less than two hours and could have gone faster, but we bought some assessories and weren't rushing ourselves. Thank you Jake (and all) for treating us like friends. We will keep our eyes on your inventory and hope to buy from you again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you
Jake and Brady, our time in Park City was amazing!!! Thank you for taking care of us so quickly so we could get back on the road and enjoy our trip. We're really enjoying the new Suburban. Hopefully our old one will be a blessing to a family too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Ever
Best car buying experience I've ever had. Jake and Kellen were awesome through the entire process - from test drive to after purchase follow-up. Great price on the 2014 Suburban we bought and absolutely fair price on our trade-in. Fast service, no pressure atmosphere, no jerking around with back and forth with the "finance office", no pressure to have a "limited test drive". Jake found us exactly what we were looking for and went the extra mile to get us a little better interest rate by contacting the credit union and showing them how close our credit score was to the next tier. Thank you Shamrock Auto!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The "no pressure" approach was very refreshing
1-lots of good info - photos about the vehicle online so most of our questions were addressed before we came to look at the vehicle 2- Kellen was easy to work with, very knowledgeable about the vehicle 3- we love our new suburban
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great inventory, low miles, great prices
Before going to Shamrock we had a pretty good idea of the car and features we were looking for, but were glad to have Kellen walk through the decision process with us. We were out of state buyers yet never felt like that would be a huge problem. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I Just Bought The Truck Of My Dreams!
I just bought the truck of my dreams from Shamrock and the sales people were great to work with! A few days later I noticed a few problems and I got a little worried. Most places give you the cold shoulder after you give them the cash but that was not the case at all with these guys. They took great care of me and worked with me to fix the problem. I would definitely recommend buying your next car from Shamrock. They will treat you right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Pleased
This was the 2nd car we have purchased through the Shamrock Group. We have been very pleased with the quick, easy process and the willingness the salesmen have had to work with us. They are very friendly and we have enjoyed working with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Helpful and Friendly
This was the first car I have ever purchased, but Shamrock helped it all go smoothly. I love my car! There were a few hiccups with my paperwork, but Shamrock smoothed everything efficiently.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I thought these guys were great
They were very easy to work with, honest, and to the point. They were also great with the trade and helping us get into the car that I always wanted for my family. Very family friendly-had movies and snacks for my girls while we talked. Great experience and I would recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No Haggle
Shamrock provided the best value with car and price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase