Reviews
Write a reviewEasiest Car Purchase Ever!
This was by far the easiest car purchase we have ever made. Brady and Kellen were fabulous and the process, from start to finish was fast, straight forward, and simple. Thank you so much!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good Price
Shamrock Group had nice cars and accurate information!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Honesty!
Easy and quick sales process, Mechanically sound vehicles, Honest salesperson!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing car-buying experience!
After MISERABLE experiences with big dealers, I tried Shamrock Group to see about getting help on an upside-down loan on a car I loathed driving. From the very first contact, I knew this was going to be a different (and better!) experience. Kellen was amazing. He put the loan information through the credit union I requested, and after a horrific time trying to get the big dealer to give in on their broken promises, Kellen had held the car I was interested in. During a week long process of getting thing straightened out, Kellen was texting or calling every day to see if there was anything he could help with. He told me exactly how to phrase things for the big dealership people in order to "speak their language." Thanks to his advice, things finally got resolved. When I went in to sign with Kellen, he had everything ready for me, and Brady hung out with us after hours to get the deal done. They gave me fabulous trade on my other car and a steal on a very gently used Prius. I'm pretty sure they would do anything for the "little guy", so if there is a car you want contact Shamrock and I bet they can get it or arrange a way to find it for you! No more big dealerships for me; I'm going with Shamrock all the way! This was a wonderful buying experience, made easier by the people (Kellen, Brady, etc.) that actually cared about me, what I wanted, and did everything they could to help me get it. Best car-buying experience ever!!! I'd do it again tomorrow!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Kind and Comfortable
Kelen was very helpful and it was very reassuring that he would be there for any help w/ our warranty if we needed it. He made us feel very comfortable and was very kind to our children when we first came in. That means a lot as a parent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
These people are honest
Very open, low stress--Kellen was teriffic, knowledgeable and easy going. It took time, but it was a comfortable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent
Kellen was excellent, would recommend him to others
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great selection, right price
We appreciate the no pressure sales experience, along with the knowledge and patience we got from our salesman (Kellen). The selection was great and the price was right. We are happy with our purchase and experience from Shamrock.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great used car at a fair price!
I think I must have been Kellen's most paranoid buyer ever! I had never bought a vehicle out of state/ sight unseen. To say the least I was really nervous! Kellen answered every concern, sent me lots of photos and told me he could transport the car to me. I have my 2012 Acadia now, it's beautiful and I love it! It is everything he said it was. I would recommend checking with him if you want a great used car at a fair price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest
Shamrock Auto Group is fair, honest, relaxed, and comfortable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase