Reviews
I always dreaded going to a car dealership as a single
I always dreaded going to a car dealership as a single woman. But this time what a huge difference. Bill Wise couldn't be more professional, straight forward, easy going with presure. Plus his knowledgeable on the Infiniti brands was able to answered many questions I will certainly enjoy driving my new ride in South Carolina.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Infiniti of Warwick is glad to hear about your positive experience. Enjoy driving your new Infiniti in South Carolina! Wish you well with every mile ahead.
Cameras on my Infiniti were no longer working.
Cameras on my Infiniti were no longer working. They charged me $177.00 to perform a diagnostic on the car. They still didn't fix it. Offered me an Uber to get home instead of a rental car because they needed to do further diagnostic work to figure out the problem. No thanks!! I asked them to just check the motor that operates the camera to see if it was working properly. That required further diagnostic work. I think they don't know what they're doing. It would end up costing me another $177.00 to further diagnose the problem. And if it is the camera motor, I was told that would cost $2,400.00. They are a total rip-off.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Infiniti of Warwick and would like the opportunity to discuss the diagnosis and work completed on your INFINITI's camera system. Can you please send your contact information to me? I look forward to hearing from you. Joe Manzi Management Team INFINITI of Warwick jmanzi@penskeautomotive.com
Thomas Hart, Sales Consultant is the best.
Thomas Hart, Sales Consultant is the best. Very knowledgeable and pleasant to work with. Brenda Proulx, Business Manager, best in the business for financial services
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your feedback on your experience with our team at Infiniti of Warwick, especially in sales consulting and financial services. Thank you for choosing us.
Salesman Bill was knowledgeable easy going low pressure.
Salesman Bill was knowledgeable easy going low pressure. He let the car sell itself. Finance Manger Brenda was personable and smooth, seamless experience. Sale manager "car guy" took time to just "talk cars" (not sell). Overall a great experience ending with a great purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive feedback about Infiniti of Warwick. Our team strives to provide a seamless and enjoyable car buying experience. Thank you for trusting us with your purchase.
They made the deal work!
They made the deal work! Was a long drive but we'll worth it. Tom was awesome the minute I met him. He was able to get the deal put together before making my trip to RI from Northern CT. Seamless transaction. New tires new this and that. Only downfall which is not fault of theirs, the back breaks had approx. 1k miles left on them. But doesn't hurt review!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your review after making such a long drive to Infiniti of Warwick. Our team is always eager to ensure seamless transactions and fetch the best deals for our valued customers. We're glad you had a satisfactory experience with us.
Thanks to Tom I was in and out the dealership within 2hr
Thanks to Tom I was in and out the dealership within 2hr and 30min with the car. He help me get in the Q50 I been wanting for a while. Tom is a nice guy and there to help. The whole team is. Thank you and I recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to hear our team could assist you quickly and efficiently. Your recommendation is valued and we appreciate your kind feedback on the Q50. Thank you from Infiniti of Warwick.
This is the second time I dealt with Steve; knowledgeable
This is the second time I dealt with Steve; knowledgeable and friendly, he makes leasing a car a pleasurable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The team at Infiniti of Warwick appreciate your kind feedback. We too enjoy guiding our clients through their leasing experience, so it's always satisfying to hear when this resonates. Thanks for sharing your positive sentiment!
Outstanding dealership, typical of Penske owned
Outstanding dealership, typical of Penske owned dealerships! Very helpful Salesman: Tom. I will go to them again for my next used car. Fair, easy to deal with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind words and glad you had a positive experience at Infiniti of Warwick. Tom and the whole team look forward to helping out with any future used car needs you may have. Thank you for the high rating.
This is the third vehicle I've purchased through Steve
This is the third vehicle I've purchased through Steve Romjue at Infiniti of Warwick. He is honest and very easy to deal with! If you are in the market for a vehicle, reach out to Steve. You won't be disappointed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to hear of your positive experience with Steve Romjue. He represents our dedication at Infiniti of Warwick to providing honest and reliable service. We appreciate being yout go-to choice for your car needs.
Excellent service from start to finish.
Excellent service from start to finish. Highly recommend them for honesty, fairness, and professionalism. Dan
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate the positive feedback regarding our services. Honesty, fairness, and professionalism are values we hold dear at Infiniti of Warwick. Thank you for your recommendation.