Reviews
First Experience with Infinity Dealership
This was my first experience with this dealership and the service tech Rob was very pleasant and helpful. He walked us through the service options and assisted with transfer of warranty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello David, Congratulations on your new purchase. We are glad you had an enjoyable and stress-free experience working with our Sales Team at Infiniti of Warwick. thank you for your positive review and trusting us with your purchasing needs. We are her if you need any further assistance.
Great service
Awesome dealership the service tex Ronald Antonucci put all cards on the table as far as what the service and fees was going to be. Also coffee and snack. Heck the salesman as well was very helpful. Would definitely will go back when ready for another car uses or new
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Crystal, thank you so much for leaving us this remarkable review. We are very glad to know you appreciated the transparency of our Service Department and also found our Sales Team helpful. We are happy that you enjoyed the coffee and snacks provided during your visit as well! We hope that you have an amazing day from us here at Infiniti of Warwick.
I have had two Infiniti's and always serviced at INFINITI
I have had two Infiniti's and always serviced at INFINITI of Warwick attended by both Ron and Sergio at different times. Knowledgeable, Efficient, Courteous are the adjectives that describe them. Beyond the front desk, the auto mechanics do a great job the first time. I have never had the need to complain about their work. If there is to be another automobile in my future, it will be an Infiniti from INFINITI of Warwick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are proud to see that you had a great experience. It is always our pleasure to provide knowledgeable and courteous service. Thank you for taking the time to rate our team here at Infiniti of Warwick.
Best service ever
Routine visit for Rhode island inspection on my QX50. As always, oyr service technician, Sergio Vaz was cordial, prompt and knowledgeable. Our experience with this dealership has been outstanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Barbara. We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your outstanding experience with our Service Department. We're glad to learn that you consistently leave Infiniti of Warwick pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your car!
I'm always grateful to come in for service on my
I'm always grateful to come in for service on my schedule, Ron is always accommodating, very efficient, and very courteous. And...the coffee is superb.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Receiving reviews like yours is what our Service Team strives for here at Infiniti of Warwick. Thank you for letting us know that we always provide an accommodating, efficient, and courteous service experience. Your business is truly appreciated. Let us know if we can be of further assistance to you.
Great Dealership
I don’t know how anyone could say anything bad about this dealership. From sales to service, they are top notch.! I wouldn’t go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words. We're happy we could help. We strive for top-notch service here at Infiniti of Warwick. Thank you again and we hope you have a pleasant day!
If there was no star I would of picked that.
If there was no star I would of picked that. My car is still in service for 2 months. It has engine issues so the replaced motor, which took 2 months Ron called me the day I was suppose to pick up the car to tell me the engine they just put in isn’t good. So I don’t know what they’re going to do from here.No loaner car no nothing. The worst service I have ever gotten from Inskip!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about the timeliness of replacing the engine on your vehicle. Would you mind emailing your preferred contact information to me at Cmusone@penskeautomotive.com? I look forward to speaking with you. Best Regards, Chris Musone Management Team INFINITI of Warwick Cmusone@penskeautomotive.com
Thanks Paul!
As always, Paul and the service team were wonderful. I only service my vehicles at Infiniti of Warwick. They never cease to amaze me with professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi DG. You deserve nothing but the best. We're grateful to receive your five-star rating and know you were satisfied with the quality care you received from Infiniti of Warwick.
Best Salesman
It was wonderful. Our salesman David was great, I would definitely recommend him to anyone. I absolutely love my car, we had visited three other dealerships and test drove three other vehicles and decided on Infiniti.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tracy, welcome to the Infiniti of Warwick family. We are delighted that you chose our dealership to purchase your vehicle. Our Sales Team strives to provide our clients with the most well-ordered and prompt customer buying experience possible. Thank you so much for this awesome review and your recommendation. If you have any questions or need further assistance, feel free to contact us anytime. Have a terrific day.
A Great exoerience
Just would like to thank Warwick Infinity and Rob the service writer for taking great care of our car. We were towed in after hitting debris in road. He was on spot with timing and the estimate and delivered satisfaction as promised! Highly Recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dave, thank you for this wonderful 5-star review. We appreciate it! Thank you for your recommendations and for continuing to choose Infiniti of Warwick, and we look forward to having you back.