Reviews
Worked with Edio Alarcon on the sales team.
Worked with Edio Alarcon on the sales team. Very professional and made the process as easy as it can be. Enjoyed the purchase experience, excellent timely communication, and of course the JCW....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear Edio provided a smooth and professional experience! Enjoy your new MINI John Cooper Works, and thank you for choosing MINI of Montgomery County. Safe travels!
After a dozen complaints including the BBB this business
After a dozen complaints including the BBB this business continues to harrase me with solicitaions... the most recent my mail signed by Cameron Hellmuth... if that person acutally exists. I'll go BACK to the BBB and other services to continue my complaints.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
AJ, we are very sorry for this inconvenience. We have already sent your request previously and sent it again. If there is a specific piece of marketing you are receiving or communications from someone, please email us directly at reviews@passportauto.com so we can make sure you are fully opted out.
Found them to be friendly, professional, service oriented
Found them to be friendly, professional, service oriented and helpful in getting a deal done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lisa, congrats on your new ride! The MINI of Montgomery County tam is happy to hear that you had a five-star experience!
Salesman Brian was excellent to work with, very
Salesman Brian was excellent to work with, very knowledgeable about cars and the services his dealership offers. Would highly recommend visiting mini of Montgomery County and working a deal with Nick and Brian! Just about the best experience I’ve had at a car dealership! Thanks mini team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear Brian and Nick made your experience at MINI of Montgomery County a standout one! Thank you for your recommendation and kind words. Safe travels!
very nice dealership will recommend to anyone will always
very nice dealership will recommend to anyone will always come back nice people to work with and price is very reasonable thank you guas
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your recommendation means a lot to us! Thanks from all of us at MINI of Montgomery County! See you next time!
Their website showed a Mini I was looking for became 'In
Their website showed a Mini I was looking for became 'In Stock' status. I reached out to the dealer and connected with Romario. Romario confirmed the car is at the lot and rushed me to come to the dealer as the car will be sold quickly. So I rushed myself from the work and drove a hour and half to find out the car is still in transit. He told me to put a deposit on the car or buy another one from the lot. He texted me emailed me even if I expressed him not to. I'm not sure how this dealer has 4.8 review.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We apologize for any miscommunication you experienced. Unfortunately, we cannot find your name in our system. Please reach out to reviews@passportauto.com with more information so we can look into this further.
Great experience working with the team at MINI of
Great experience working with the team at MINI of Montgomery. Brian was incredibly helpful and patient in helping us select a great car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car, Amritha! We are thrilled that Brian gave you such a positive experience and we hope you will think of the MINI of Montgomery County team in the future. Thank you for your business!
Brian and team made the process quick and easy and got me
Brian and team made the process quick and easy and got me a great deal, couldn’t be happier!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing MINI of Montgomery County and Brian!
Awesome sales associates!
Awesome sales associates! Friendly, knowledgeable, wonderfully helpful. Final delivery and paperwork lagged- taking 3 hours!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Hogo! We appreciate your feedback and we hope to see you again at MINI of Montgomery County. Have a great day!
We had an excellent experience purchasing our 2025 MINI
We had an excellent experience purchasing our 2025 MINI Countryman at MINI of Montgomery County. Brian Keener was helpful, straightforward, and made the process easy from start to finish. He answered our questions clearly and worked with us to secure the best deal and financing through MINI Financial Services. The test drive was genuinely fun, and we never felt pressured — just well looked after. We’re delighted with our new MINI and would recommend Brian and the team at MINI of Montgomery County.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with Brian and the team at MINI of Montgomery County! We're delighted to hear that everything from the test drive to securing financing was smooth and enjoyable. Enjoy every mile in your new 2025 MINI Countryman, and we appreciate your recommendation!
