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MINI of Montgomery County

(333 reviews)
Visit MINI of Montgomery County
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 584-7256 (866) 584-7256
Used (866) 810-0519 (866) 810-0519
Service (240) 428-6998 (240) 428-6998

Reviews

(333 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Montgomery County from DealerRater.

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Worked with Edio Alarcon on the sales team.

Worked with Edio Alarcon on the sales team. Very professional and made the process as easy as it can be. Enjoyed the purchase experience, excellent timely communication, and of course the JCW....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear Edio provided a smooth and professional experience! Enjoy your new MINI John Cooper Works, and thank you for choosing MINI of Montgomery County. Safe travels!

After a dozen complaints including the BBB this business

After a dozen complaints including the BBB this business continues to harrase me with solicitaions... the most recent my mail signed by Cameron Hellmuth... if that person acutally exists. I'll go BACK to the BBB and other services to continue my complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

AJ, we are very sorry for this inconvenience. We have already sent your request previously and sent it again. If there is a specific piece of marketing you are receiving or communications from someone, please email us directly at reviews@passportauto.com so we can make sure you are fully opted out.

Found them to be friendly, professional, service oriented

Found them to be friendly, professional, service oriented and helpful in getting a deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lisa, congrats on your new ride! The MINI of Montgomery County tam is happy to hear that you had a five-star experience!

Salesman Brian was excellent to work with, very

Salesman Brian was excellent to work with, very knowledgeable about cars and the services his dealership offers. Would highly recommend visiting mini of Montgomery County and working a deal with Nick and Brian! Just about the best experience I’ve had at a car dealership! Thanks mini team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear Brian and Nick made your experience at MINI of Montgomery County a standout one! Thank you for your recommendation and kind words. Safe travels!

very nice dealership will recommend to anyone will always

very nice dealership will recommend to anyone will always come back nice people to work with and price is very reasonable thank you guas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means a lot to us! Thanks from all of us at MINI of Montgomery County! See you next time!

Their website showed a Mini I was looking for became 'In

Their website showed a Mini I was looking for became 'In Stock' status. I reached out to the dealer and connected with Romario. Romario confirmed the car is at the lot and rushed me to come to the dealer as the car will be sold quickly. So I rushed myself from the work and drove a hour and half to find out the car is still in transit. He told me to put a deposit on the car or buy another one from the lot. He texted me emailed me even if I expressed him not to. I'm not sure how this dealer has 4.8 review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We apologize for any miscommunication you experienced. Unfortunately, we cannot find your name in our system. Please reach out to reviews@passportauto.com with more information so we can look into this further.

Great experience working with the team at MINI of

Great experience working with the team at MINI of Montgomery. Brian was incredibly helpful and patient in helping us select a great car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Amritha! We are thrilled that Brian gave you such a positive experience and we hope you will think of the MINI of Montgomery County team in the future. Thank you for your business!

Brian and team made the process quick and easy and got me

Brian and team made the process quick and easy and got me a great deal, couldn’t be happier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing MINI of Montgomery County and Brian!

Awesome sales associates!

Awesome sales associates! Friendly, knowledgeable, wonderfully helpful. Final delivery and paperwork lagged- taking 3 hours!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Hogo! We appreciate your feedback and we hope to see you again at MINI of Montgomery County. Have a great day!

We had an excellent experience purchasing our 2025 MINI

We had an excellent experience purchasing our 2025 MINI Countryman at MINI of Montgomery County. Brian Keener was helpful, straightforward, and made the process easy from start to finish. He answered our questions clearly and worked with us to secure the best deal and financing through MINI Financial Services. The test drive was genuinely fun, and we never felt pressured — just well looked after. We’re delighted with our new MINI and would recommend Brian and the team at MINI of Montgomery County.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with Brian and the team at MINI of Montgomery County! We're delighted to hear that everything from the test drive to securing financing was smooth and enjoyable. Enjoy every mile in your new 2025 MINI Countryman, and we appreciate your recommendation!