MINI of Montgomery County

Nothing but 100% satisfaction. Such a great team. Everyone went the extra mile to make the purchase a pleasure. My company is twenty one years old. I recognize that the success of it has been achieved by providing nothing less than Excellent Customer Service. Receiving that same quality experience was a great way to end 2023.

Since the first moment I entered Montgomery County Mini dealer I es treated with care and kindness. Did not feel pressured to buy and all my questions where answered. I felt at home, with family.. Mr.Brian Keeney took care of me and my car, he was kind and helpful. I would recommend this place to anyone that is looking to buy a car. Thank you Brian!..

We love our Mini Cooper!! Brian K was AMAZING!! Everyone was GREAT! Brian took the time to explain everything to us clearly: his focus on customer satisfaction, professionalism, and expertise made the process very smooth and actually pleasant for us!!

Brilliant service. Excellent staff Brian Keener. I will recommend them to anyone looking for a Mini.

Had a rough start looking for a new car. Dealer lots were sparse and finding the right car—even across the nation—was elusive. I changed my direction and came to Mini. After a false start I started working with advisor Brian and after searching high and low locating cars that were close but not quite right, I decided to special order just what I wanted (something no other brand was offering me). Mini built the car and then I got it! I got weekly updates on the build, and all the questions I had Brian was able to help with. Back home with the new Countryman, I hadn’t thought up every question I’d need to negotiate personalization/settings process but Brian suggested a spot of helpful little videos for any feature that I couldn’t quite figure out. Lots of menu screens of preferences in the Mini! Cool car. Unique look. Lots of fun. Took some time but a mostly painless dealer experience.

This is a great place to buy a new or used vehicle. The staff are great to work with no problems at all. I will continue to come to this car lot with know problems.

There are loyal customers, but that loyal business is a rare gem indeed. I’ve been coming to MINI of Montgomery County for almost 10 years since I bought my second MINI from a young and strangely empathetic car salesman called Nick Kuhar. Nick subsequently got me into my 3rd, and yesterday my 4th MINI, a 2024 MINI electric. Nick is now the General Manager, and has never treated me as anything less than family, including making a great deal for my son when he came to MOCO to buy his first car. The star of this episode is my Motoring Advisor, Jimmy Stempien. He’s bright, energetic, funny, extremely knowledgeable, and knew to anticipate questions I didn’t know to ask. A high benchmark, this one. He packaged everything up smoothly, put a bow on it (literally, the car), and treated me not as a financial transaction, but as wanting me to be happy with what I drove away with. He succeeded. Thanks, guys, you knocked it out of the park again.

It all started with just a simple windows shopping visit. I just wanted to take my wife for her to look at her one of my dream vehicles which it was the Mini Cooper. Needless to say that it felt like it was love at first sight, my wife quickly became emotionally invested with her new clubman. The Mini Cooper is in a different league all on its own, and it deserves recognition because of its fun and a great handling that BMW is known for. However, we hesistated because we had just purchased our previous vehicles six months ago from another make, but what propel us to make this purchase was not only because there were great incentives, but it was the customer oriented, friendly and helpful environment that made all of the difference. My wife and I were so impressed by the experience that I end up purchasing another Mini Cooper for myself. So I have to give kudos to Edio Alaracon because if it wasn't for his friendly, patiently and approachable attitude, it wouldn't have been possible for us to make these purchases. The same goes with Luis from the finance Department on which we weren't coerced to purchase a GAP insurance and/or Maintenance plan.

Had a fabulous experience buying my gorgeous new min - all electric! - from Mini of Montgomery Co. Brian was THE BEST! He kept me informed and clarified the process every step of the way. It was the best car buying experience I have ever had. Thank you Brian! And thank you to the team at Mini of Montgomery.

Brian Keener helped me purchasing my second new MINI 2024. He is very diligent, always followed up, and secured my car after I paid deposit which is a huge relief. He respected me and my requests. Brian's colleague, Jimmy, helped out when Brian is busy. It was a good team work. The dealer has a large inventory and trained their employees with outstanding customer service and keep what they promised. These things are unfortunately not found in all other dealers now a days. I personally had to drive over an hour to purchase my car at MINI of Montgomery County but I believe it was worth it given unpleasant customer service I experienced in other nearby dealers. I highly recommend Brian and MINI of Montgomery County.