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MINI of Montgomery County

(318 reviews)
Visit MINI of Montgomery County
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 584-7256 (866) 584-7256
Used (866) 810-0519 (866) 810-0519
Service (240) 428-6998 (240) 428-6998

Reviews

(318 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Montgomery County from DealerRater.

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Great service and friendly staff.

Great service and friendly staff. I had a very pleasant experience which is rare these days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Your satisfaction is our top priority at Passport MINI!

I purchased my Mini from Dennis last month.

I purchased my Mini from Dennis last month. Dennis and the team made the purchase easy and went above and beyond to make it look great. While there are other Mini dealerships in the area, this dealership gave me the best price. This is my first Mini and I love the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating. We are glad Dennis could assist you. Enjoy your beautiful MINI!

I had a great experience buying my JCW convertible.

I had a great experience buying my JCW convertible. Jimmy helped make the process incredibly smooth. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback. Enjoy your beautiful convertible this summer!

Very responsive, organized, and made the purchasing very

Very responsive, organized, and made the purchasing very easy. My sales contact was Joshua Tejeda. He was awesome....very responsive and personable. Highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback. We are delighted Joshua could assist you. We appreciate your business at Passport MINI!

MINI of Montgomery County dealership is an honest

MINI of Montgomery County dealership is an honest dealership who treats their customers right. I'm glad I purchased my MINI from this dealership back in 2017 as the ownership has ethics and cares about their past customers. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We appreciate your feedback.

Very attentive personnel.

Very attentive personnel. Clean and welcoming facility. Willing to work with customers. Very satisfied with the experience and enjoying my new vehicle. Their customer service is exceptional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the five-star rating! We appreciate the feedback.

My family's introduction to this dealership was initially

My family's introduction to this dealership was initially via email inquiry to their Service Department on a used Mini as a first vehicle for our teenage daughter. While the Mini was for sale at a different non-Mini dealership, the Service Advisor (Raul) responded to my email and questions on recommended repairs to the vehicle. Without this information, we potentially may have purchased a vehicle requiring more in critical/expensive repairs than the selling price of the vehicle. We were so impressed with the Service Advisor's assistance and concern for our daughter that we went to the dealership to personally meet and thank him. Raul was professional and well-versed on the required repairs as well as other repairs I had researched on my own. I have to say that after years of dealing with service departments of different vehicles we have owned (Chevrolet, Infinity, Ford, Acura, Harley, etc.), this was by far the nicest and most concerned Service Advisor we have ever met. We are still looking for the right used Mini and this would be the dealership we want to work with going forward. We also met one of the Customer Service Motoring Advisor's (Jimmy) and he answered all of our questions on various models/features on the Mini lineup. Again, another professional, friendly, no-pressure discussion which was beyond refreshing given our past experience with other dealerships and sales personnel. Kudos Mini of Montgomery County!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
5 people out of 5 found this review helpful.
Dealer response

Thank you for the valuable feedback. We are so glad we could assist you!

We purchased our car remotely.

We purchased our car remotely. Our salesman was awesome! So very helpful every step of the way! Ask for Brian Keener, he is courteous and patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for sharing your experience. Enjoy your new car!

I think the car is very good I like it.

I think the car is very good I like it. It’s very comfortable when driving and it’s very good looking and sleek.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jose, thank you for the feedback. Enjoy your beautiful ride!

We are very happy with the service provided by Jimmy

We are very happy with the service provided by Jimmy Stempien (and the finance folks, too!) at MINI of Montgomery Co. Jimmy was thoughtful, helpful, and friendly throughout the process and helped us make the right decision when selecting our new car! Very recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Bruna, thanks for the five-star rating! We are thrilled to hear you enjoyed your experience!